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If you want to You can send an email to a Customer, navigate to X Dispatch > Customers, then right-click on the Customer and select Send Email from the menu. You can also bring up the Send Customer Email form by selecting the Customer and then go to Action > Customer > Send Email.

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Field Name

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Description

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From

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The email address defined in Options > Dispatch tab.

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To

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The customer contact to which to send the email.  Type email address or select from list.

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Subject

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The subject of the email.

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Body

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The body of the email.

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Send

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Click to send the email.

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Cancel

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a customer from the Operations App.

Instructions

  1. From the top menu go to Action > Customer > Send Email.

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Alternate Instructions

  1. Go to the Customers section. Maintenance > Customers or On Demand > Customers.

  2. Right-click on the customer you would like to send an email to and select Send Email.

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Send Customer Email

You can select customer emails or enter an email in the box on the right in the To section. A semicolon separates multiple emails.

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