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Info

For X Dispatch 19.1 or newer.Operations App is continuously updating and page layouts may differ. See here for other versions. 

Table of Contents

Holidays can be set up to charge extra on the base rate or offer only specific order types on specified holiday dates.

To manage holidays go to MaintenanceHolidays.

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Field NameDescription
DateHolidayDateDate of the holiday.
NameName of the holiday.
Multiplier

The number that the holiday overtime of the order, set on the rate chart, is multiplied by if an order is scheduled on this holiday. 

Note

If this value is 0, no overtime will be added to the base rate. 

Example

The Holiday Overtime is set to $25 on the base rate chart of the order and the Multiplier is set to 3. 

This would add $75 to the Base Rate charge of an order placed on the holiday. 

Open For Business
  • Always - Orders can be placed on this holiday and the cost of the order is affected by the Multiplier value.
  • Never - Orders cannot be placed on this holiday.
  • Follow Order Type - Orders can be placed depending on the order type's Hours of Operation tab setup. See Order Types - New / Edit Order Type(Classic Operations App).

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How to Add a Holiday

  1. Go to Maintenance > Holidays.
  2. Click the Image Removed button.

Alternate Steps

  1. Click the arrow next to the New button, or press Alt + N keys. 
  2. Select Holiday.

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  1. Scroll to the bottom of the list of holidays and add the new holiday in the empty row.
  2. Click the save icon Image Added in the toolbar.

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How to Edit a Holiday

  1. Go to Maintenance > Holidays.
  2. Click the holiday Edit the field(s) you would like to edit or right-click the row and select Edit

  3. InfoThe right-click menu option Open in New Window will open the edit form in a window that can be moved around.Click the save icon Image Added in the toolbar. 

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How to Delete a Holiday

  1. Go to Maintenance Holidays
  2. Click Select the holiday you would like to delete
  3. Click the Image Removed button. 

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Section Functions

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  1. by clicking on the grey box to the left of the HolidayDate column, the row will be highlighted blue.
  2. Click the delete icon Image Added in the toolbar or press the delete button.
  3. Click the save icon Image Added in the toolbar.

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Placing Orders on Holidays for Specific Order Types

To allow service on specified holidays for order types:

  1. Go to Maintenance > Order Types.
  2. Select the order type you would like to allow holiday service.
  3. Go to the Hours of Operations tab.
  4. Select "Service On Specified Holidays" in the X Dispatch section to allow orders to be entered in X Dispatch and/or in X Internet section to allow orders to be entered from your website. 

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Tip
titleQuick Tip

If you do not want orders to have pickup/delivery times on a holiday, in the General tab set the Deliver field to "Today No Rollover".  

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Charge Extra For Holidays

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  1. Go to Maintenance > Rate Charts.
  2. Expand the base rate chart you would like and select the order type.
  3. In the Base Rate Header tab enter the rate, check the box to calculate as a percentage or leave unchecked to calculate as a dollar amount, and include a minimum rate if needed for orders completed on Holidays

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