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How to Place an Order

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Detailed Ordering

Detailed ordering is the default view when placing orders from a computer. This view allows you to enter optional parcel specific information and add several orders into a cart. If you do not see the + Add to Cart button under the map contact your carrier's customer support. 

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Tip
Quick Tip: Tips Your account may be set up to select a default order type. If more order types are available, a SHOW ALL link will be displayed to display all order type options. Image Removed Image Added Pieces and Weight may not be editable based on your account settings. To adjust pieces and weight values, you can select the Add Parcels button and provide Piece/Weight information accordingly.

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Basic Ordering

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You can create a new order with information from recent orders in the "Detailed Ordering" view. This is not available in the "Basic Ordering" view.

1. Click the Create from Recent Orders button. If you do not see this button contact your carrier's customer support. 

2. Click the menu icon  in the "Actions" column.

3. Select an action

   • Create a Duplicate Order: Use the same origin and destination addresses in the new order, with the options to use the same order type, references, and billing groups.

   • Create a Round Trip: Reverse origin and destination addresses in the new order.

   • Create a Continuation: Use the destination address as the origin address for the new order.

   • Create Using Same Origin: Start a new order with the same origin address.

   • Create Using Same Destination: Start a new order with the same destination address. 

   • Add to Cart: Add a duplicate order to your cart. If the order requirements are not met, or the order types are missing, a caution symbol will be displayed next to the order in the cart. If you do not see this option contact your carrier's customer support.

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How to Place From Recent Templates

You can create a new order from a template in the "Detailed Ordering" view. This is not available in the "Basic Ordering" view.

1. Click the Place from Recent Template button. If you do not see this button contact your carrier's customer support.

2. Click the menu icon  in the "Actions" column of the template you would like to use. You can use the Search field to search for a template for templates not recently used.

3. Select an action

   • Create Order: Create order from the template.

   • Add to Cart: Add an order created from the template to your cart. If the order requirements are not met, or the order types are missing, a caution symbol will be displayed next to the order in the cart. If you do not see this option, contact your carrier's customer support.

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Using Parcel Specific Information

Using Parcel Specific Information allows the creation of generic parcels or the ability to enter barcodes. The Total Parcel Count and Total Parcel Weight will be deactivated when using this option. To use parcel specific information click the + Add Parcel button in the Order Information section.

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