CXT Software Basic Optimization optimizes a route, or sequence of orders and provides ETAs for when the optimized work should be expected for completion by the driver.
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Go to Tools > Route Optimization.
Select "Basic Optimization" for On Demand RO Service. and/or X Route RO Services.
Click the Edit button next to your selection.
Check Enable Route Optimization. The Route Optimization URL should be automatically populated, and you can confirm the URL by clicking the Test button on the right of the URL field.
After you have configured the settings, save settings by clicking Apply or Ok. See below for field descriptions.
Field Name | Description | |
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Enable Route Optimization | When enabled, CXT Software Route Optimization will be used to optimize routes. | |
Route Optimization URL | Route Optimization Service URL. This is automatically populated.
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Route Sequence Priority | How Route Optimization determines the priority level when sorting the stops. | |
Max Processing Time Per Solution | The maximum number of seconds to spend finding the optimal route. This number cannot be less than 5. | |
Max Request Time Per Solution | The maximum number of seconds to request the optimal route. This number cannot be less than 5. |
Field Name | Description |
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Service Time Per Stop | The number of minutes a driver is at a stop. |
Grace Time Per Stop | The number of minutes a driver can be late. This does NOT include grace time to be early. |
Automatic Reoptimization For Posted Routes | Click he Edit button to select individual routes to be automatically reoptimized every minute after a significant change. |
Field Name | Description |
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Service Time Per Pickup | The number of minutes a driver is at a stop. |
Pickup Grace Period | The number of minutes a driver can be late. This does NOT include grace time to be early. |
Service Time Per Delivery | The number of minutes a driver is at a stop. |
Ignore Exact Address Matches | When checked, pickups/deliveries with the exact same address will show the same ETA since the driver would be arriving to all of them at the same time. When unchecked, ETAs for pickups/deliveries with the exact same address will vary as expected. |
Delivery Grace Period | The number of minutes a driver can be late. This does NOT include grace time to be early. |
Automatic Reoptimization For Drivers (Assigned Orders) | Click he Edit button to select individual drivers to be automatically reoptimized every minute after a significant change. |
Global settings for CXT Software Route Optimization can be overridden from the Operations App Dispatch Board.
Right-click on the route or driver.
Click Optimize Sequence.
On the top of the window click Edit.
Click Override Global Settings.
Click the OK button when done.
Quick Tips
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Go to Visual Dispatch Board.
From the driver list, select View Orders for the driver you want to optimize.
From the driver card view, click the driver then View Orders.
From the driver table view, right-click on the driver you want to optimize and select View Orders.
Click Order Sequence.
Click Auto Sequence
Go to On Demand > Dispatch.
Right-click on the driver you want to optimize.
Select "Optimize Route".
Click the Optimize button.
Once the optimized route is shown click the Apply or Ok.
Go to X Route > Dispatch.
Right-click on the route you want to optimize.
Select "Optimize Route".
Click the Optimize button.
Once the optimized route is shown click the Apply or Ok.
Quick Tips An error message with be displayed if no solution can be found. Status colors:
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Automatic Route Optimization can be enabled in the global settings. When routes/sequences are set to automatic, it will ignore routes that do not have a "Stop Time Min" within the next 3 hours. For example, if a route is set to begin at 12:00 PM, the first run of Route Optimization will occur at 9:00 AM.
Reoptimization will occur every minute after a significant change. These settings are currently not adjustable.
Below is a list of significant changes that are used to determine if a route should be reoptimized.
For on demand orders:
For assigned routes:
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The RO column in the Dispatch Board will show a green icon if the route or driver has been optimized, yellow if there are any warnings, red if the route or driver cannot be optimized, and grey if not optimized. Automatically optimized routes or drivers will not be optimized until 3 hours before the first stop.
Right-click on the route or driver, then select "Optimized Status" to see the last time of optimization, status, and errors. If a route or driver is manually optimized, and a significant change occurs, the status of the stop will be reset so that it will appear as the empty gray circle in the RO column. Unposting and reposting a route will also remove the last Optimized Status from the dispatch board.