Route chaining is the linking of parcels between route stops to set up or show an expected scanning sequence. This allows drivers to see expected parcels on multiple route stops.

There are two types of route chaining:

• Downstream: When chaining is going in the direction of the operational workflow. Chaining happens from pickup to delivery. 

• Upstream: When chaining is happening in the opposite direction of the operational workflow. This is the chaining required for integrations. 

Downstream Chaining

There are two ways to set up route chaining:

• Automated chaining: Once set up in the Operations App no further actions are needed.

• Manual chaining, or pairing: Set up by the driver when scanning a parcel.

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Automated Example 1

You have a scheduled route with multiple pickups and one delivery.

Edit the pickup stops so that any parcel scanned at these pickup stops will be expected parcels at the end destination or load stop.

1. In the Route Info tab under Stop Type, select "Pickup".

2. In the Stop Chaining section, select the Load To Stop where the driver will be delivering to. 

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Automated Example 2

You have unknown parcels to pickup, and need to conduct a return scan at the end of the route for OS&D.  These unknown parcels may occur on scheduled or dynamic route stops, and/or in combination with a scheduled pickup or delivery event. For example, this has been used as a workflow for specimen routes where the specimen barcode is not expected (or known) at pickup, and a final scan with all specimens is required at the lab. 

Edit the return stops so that any unexpected pickup parcel scanned on the route will be expected parcels.

1. Go to X Route > Planning.

2. Select the route you would like to configure.

3. Set up the return stop for downstream parcel chaining.  

   • Option 1

     • Double click to open the return stop.

     • Use the Load Stop Options pull-down menu to select the load stop type.
       

       • Global Return Stop: Any unexpected pickup parcel for any customer chains down to the this return stop. Ideal for co-mingled routes multiple customers. Sequence field color will be cyan blue.  See Planning.

       • Return Stop: Unexpected pickup parcels must belong to the same customer ID as this return stop.  Sequence field color will be dark green.  See Planning.

   • Option 2

     • Right click on the return stop.

     • Select Mark as "Return Stop" for Route.

     • Select load stop type and click OK. 
       

       • Global Return Stop: Any unexpected pickup parcel for any customer chains down to the this return stop. Ideal for co-mingled routes multiple customers. Sequence field color will be cyan blue. See Planning.

       • Return Stop: Unexpected pickup parcels must belong to the same customer ID as this return stop.  Sequence field color will be dark green.  See Planning.

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Manual Example

There is no Operations App setting in a manual set up of downstream route chaining. The driver sets up the chains as the parcels are scanned in at a stop.

See How to Pair a Parcel in the Driver App.

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Upstream Chaining

Delivery stops are imported into the Operations App, then the parcels on the delivery stops are linked to the load stops. Load stops can also be linked to receive stops, if appropriate for the operational workflow of the integration.

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How to Set Up

1. Go to X Route > Planning.

2. Select the route you would like to configure.

3. Chain the delivery stop to the load stop.

   • Option 1

     • Double click to open the load stop.

     • Use the Load Stop Options pull-down menu to select the load stop type.

       • Global Load Stop: Any delivery stop parcel chains up to the load stop. Ideal for routes with delivery stops for multiple customers. Sequence field color will be dark blue.  See Planning.

       • Customer Load Stop: Delivery stop and load stop must have the same customer ID. Ideal for reporting on OS&D and for integration exports. Sequence field color will be green.  See Planning.

   •  Option 2

     • Right click on the load stop.

     • Select Mark as "Load Stop" for Route.

     • Select load stop type and click OK. 

       • Global Load Stop: Any delivery stop parcel chains up to the load stop. Ideal for routes with delivery stops for multiple customers. Sequence field color will be dark blue.  See Planning.

       • Customer Load Stop: Delivery stop and load stop must have the same customer ID. Ideal for reporting on OS&D and for integration exports. Sequence field color will be green.  See Planning.
         

4. Chain the load stop to the receive stop.

   • Double click on the load stop to edit.

   • In the Stop Chaining section enter the Load From Stop, which is the previous stop in the operational workflow.

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