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The Order Status form displays information regarding the Status of an order which include time stamps The Order Status form displays status information of an order which includes information such as timestamps for specific tasks, POD, signature and even invoice numbers.Image Removed, invoice numbers.

To view the order status of an order, from the order form toolbar click on the View Tracking Status icon.  

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Alternatively, from the On-Demand Dispatch board, you can right-click on an order and select Edit Status or press Enter on your keyboard.

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Order Status Form

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Tip
titleQuick Tip

Clicking More Detail to display more details about the order. See Details below.


Click More Detail to expand the Order Status form
Field NameDescription
Assigned FleetThe Fleet that is fleet assigned to the order.
BarcodeThe Barcode assigned to the order, if any.

Barcode used in shipper integrations. 

Confirmed

The

time stamp

timestamp of when the order was

Confirmed

confirmed by the driver.

 Note:  Clicking

  

Clicking the Confirmed button will either add or remove the time stamp.

At Origin

The

time stamp

timestamp of when the driver arrived at the origin.

 Note:  Clicking

 

Clicking the At Origin button will either add or remove the time stamp.

Picked Up

The

time stamp

timestamp of when the order was

Picked Up

picked up by the driver.

 Note:  Clicking

 

Clicking the Picked Up button will either add or remove the time stamp.

At Destination

The

time stamp

timestamp of when the driver arrived at the destination.

 Note:  Clicking

 

Clicking the At Destination button will either add or remove the time stamp.

Delivered

The

time stamp

timestamp of when the order was

Delivered

delivered by the driver.

 Note:  Clicking

 

Clicking the Delivered button will either add or remove the time stamp.

Verified

The

time stamp

timestamp of when the order was

Verified

verified by an X Dispatch user.

 Note:  Clicking

You will need to verify orders if "Require verification before invoicing" is checked on the Accounting tab of a customer record or on the General tab of the order type

Clicking the Verified button will either add or remove the time stamp.

PODThe name of the person that acknowledged the Proof proof of Delivery delivery on the order. This field is populated from the Signee field in Nextstop when the driver completing the delivery. 
POD CommentsComments related to the POD on the order.

Image Removed  Signature

If the Signature icon is available, the order includes a signature for the POD.  Click This field is populated from the Comments field in Nextstop when the driver is completing the delivery. 

Image Added  Signature

Click on the signature icon to display the signature

.  Note:  If

for the POD.

If the order does not contain a signature, the signature icon will be grayed out.

OKClick OK to save and close the form.
CancelClick Cancel to discard your changes and close the form.
More Detail


Anchor
Details
Details
Details

Click More Detail to expand the Order Status form and display more details about the order.

Click More Detail to expand the Order Status form and display more details about the order.

Image RemovedImage Added

Field NameDescription
Received Received At DockIf you have the

The timestamp of when the order was received at the dock. 

Info

You must have the Enable & Track "Received At Dock" option

selected

enabled in the

X Dispatch Options, you will be able to see the time stamp of when the order was Received At Dock.  Note:  Clicking

Global Options Dispatch tab.

Clicking the Received At Dock button will either add or remove the time stamp. 

OrderedThe time stamp timestamp of when the order was placed. For recurring orders, this will be the time that the order posted on the Dispatch Board. 
ChangedThe time stamp timestamp of when the order was last modified.
DispatchedThe time stamp timestamp of when the order was dispatched to a driver from either the On-Demand Dispatch Board or order form. 
TransmittedThe time stamp timestamp of when the order was transmitted to the driverX Mobile. 
At DepotThe time stamp timestamp of when the order was received At Depotat the depot.
RejectedThe time stamp timestamp of when the order was Rejected rejected by the driver.
InvoicedThe time stamp timestamp of when the order was invoiced.
Invoice NumberThe number of the invoice that the order belongs to.
Invoice BatchThe number of the invoice batch that includes the invoice that the order belongs to.
PaidThe time stamp timestamp of when the invoice that includes the order was marked as "Paid".
Paid DocumentThe comment entered when an invoice is marked as "Paid".