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For X Dispatch 19.1 or newer. See here for older versions. |
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Deduction items are settlement items that are applied to a human resource record.
To view deduction items go to Maintenance > Deduction Items.
Field Name | Description |
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ID | A unique numerical ID that is auto-populated. |
Description | The description, or name, of the deduction item. |
GL Account | Optional. GL Account associated with the deduction item. See GL Accounts (Desktop Operations App). |
How to Add a New Deduction Item
- Go to Maintenance > Deduction Items.
- Click the button.
Alternate steps:
- Click the arrow next to the New button, or press the Alt + N key.
- Click Deduction Item.
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- Go to Maintenance > Deduction Items.
Click the deduction item you would like to delete.
Click the button.
Section Functions
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Deduction items can be used to create payments in settlements to pay more, such as for credits or raises, by entering a negative value for the Amount when adding the deduction item to the human resource or agent record.
On the settlement, the negative value is displayed as a payment.