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For X Dispatch 19.1 or newer. See here for older versions.

Table of Contents

Deduction items are settlement items that are applied to a human resource record.

To view deduction items go to MaintenanceDeduction Items.

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Field NameDescription
IDA unique numerical ID that is auto-populated.
DescriptionThe description, or name, of the deduction item.
GL AccountOptional. GL Account associated with the deduction item. See GL Accounts (Desktop Operations App).

How to Add a New Deduction Item

  1. Go to Maintenance > Deduction Items.
  2. Click the  button. 

Alternate steps:

  1. Click the arrow next to the New button, or press the Alt + N key.
  2. Click Deduction Item.

...

  1. Go to Maintenance > Deduction Items.
  2. Click the deduction item you would like to delete. 

  3. Click the  button.

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Section Functions

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Deduction items can be used to create payments in settlements to pay more, such as for credits or raises, by entering a negative value for the Amount when adding the deduction item to the human resource or agent record.

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On the settlement, the negative value is displayed as a payment. 

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