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Field Name

Description

Exception ID

Unique alphanumeric ID for the status code.

Description

Name or description of the status code.

Exception Type

Select the type to allow the status code to be used for:

Parcel
Order
Both

Internet Display

Select True to display status codes in X Internet or Rapidship.

Mobile Display

Select True to display of status code in Nextstop.

Note
This setting overrides the status code configuration on the customer record.

AddToAllCustomers

Enable the status code for all customers by clicking the grey box in this column.

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How to Add a Status Code

Excerpt

Go to Maintenance > Status Code.
Enter an Exception ID.
Enter a Description.
Select Exception Type.
Optional: Enable InternetDispaly, MobileDisplay, AddToAllCustomers.
Click the save icon in the toolbar.

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How to Edit a Status Code

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Go to Maintenance > Status Code.
Click the status code field you would like to edit.
Click the save icon in the toolbar.

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How to Delete a Status Code

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Go to Maintenance > Status Codes.
Click on the box to the left of the Exception ID you would like to delete.
Click the delete icon in the toolbar or press the delete button.
Click the save icon in the toolbar.

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User Permissions for Status Codes

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