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For X Dispatch 19.0 or newer. Operations App is continuously updating and page layouts may differ. See here for older other versions. |
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Addresses can be global or customer specific. For Inet Addresses, which are created and maintained on the internet user records, see Internet User (Address Book).
How to Add and Validate a New Address
Go to Maintenance > Addresses and click the buttonNew button in the toolbar.
Div Alternate Steps
Click the arrow next to the New button, or press Alt + N keys and select Address.
- Enter the address information. Required information to validate an address is:
Address
Info The Address field is the street address in "US Postal Code" format. This includes numeric address, street name, and proper prefixes (N, S, E, W, etc), suffixes (Place, Pl, Road, Rd, Lane, Ln), and abbreviations when used. If a suite or room number is included in this field, the validation process will move it to the Suite/Room/Apartment field.
- City
- State/Zip/+
Enter a Customer ID for the address to be customer specific. The default is set to 0, meaning all customers can use the address. See Global Address vs Customer Specific Address for more information.
- Automatically or manually validate the address:
Click the validate button to the Process Address button to automatically validate an address.
titleTip Quick Tip (For X Dispatch 19.1 or newer) Check the Validated checkbox to manually validate an address.Click the save button to save Google changes or use the revert icon to revert the changes. Google changes are in black and the original input in orange.
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- Go to Maintenance > Addresses.
Click Double-click the address you would like to edit or right-click the row and select Edit.
How to Delete an Address
- Go to Maintenance > Addresses.
Click the address you would like to delete.
- Click the button to delete the addressthe delete icon in the toolbar.
Address Form
General
The General tab of the address form contains the address, phone, and default order information.
Details
The Details tab of the address form display geocoded location data in addition to several audit tracking fields.
Location Barcode
The Location Barcode tab of the address form is visible once the address is saved. It displays the generated location barcode label which can be copied to the clipboard and pasted into a document for printing.
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For X Dispatch 1921.1 or newer, location barcodes can be emailed directly from the Location Barcode tab. |
Section Functions
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will be customer specific. |
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The address must be processed right before generating the location barcode. If the address was already validated, it must be processed again to generate the barcode. |
Orange and Red Fields After Validation
Do you see red or orange highlighted fields after you have validated the form? If so, look at those fields to make sure they are correct. The original information you entered will be on the right. Click the arrow button next to any field that you did not want to be changed, or click the arrow button next to "Revert All Original Address Information" if there is more than one field.
What do the colors mean?
Orange - Minor changes such as:
- Address number or street name changes
- City name changes and +4 was entered
- Postal code changes.
Example: The original postal code entered was wrong so the corrected change is highlighted in orange.
Red - Blank required fields or major changes such as:
- City name changes and +4 value removed
- City name and postal code change
Example: The original city entered did not match so the corrected change is highlighted red.
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A global address is available when placing orders for any customer in X Dispatch. A customer specific address is available to only that specific customer ID during order placement inside X Dispatch.
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"Allow Customer Address Points" in the Orders tab of the customer record must be checked to view customer specific addresses. See Customers - New/Edit Customer for more information. |
Example
Customer 1 has a customer specific address for the Phoenix Zoo.
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