Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

The Order Status form displays status information of an order which includes information such as timestamps for specific tasks, POD, signature, invoice numbers.

...

Field NameDescription
Received At Dock

The timestamp of when the order was received at the dock. 

Info

You must have the Enable & Track "Received At Dock" option enabled in the Global Options Dispatch tab.

Clicking the Received At Dock button will either add or remove the time stamp. 

OrderedThe timestamp of when the order was placed. For recurring orders, this will be the time that the order posted on the Dispatch Board. 
ChangedThe timestamp of when the order was last modified.
DispatchedThe timestamp of when the order was dispatched to a driver from either the On-Demand Dispatch Board or order form. 
TransmittedThe timestamp of when the order was transmitted to X Mobile. 
At DepotThe timestamp of when the order was received at the depot.
RejectedThe timestamp of when the order was rejected by the driver.
InvoicedThe timestamp of when the order was invoiced.
Invoice NumberThe number of the invoice that the order belongs to.
Invoice BatchThe number of the invoice batch that includes the invoice that the order belongs to.
PaidThe timestamp of when the invoice that includes the order was marked as "Paid".
Paid DocumentThe comment entered when an invoice is marked as "Paid".

...

Page Properties
hiddentrue


CXTU Courses/Lessons
  • CSR Role Training: Customer Record Orders