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Group of Drivers
- In X Dispatch, go Go to Maintenance > Mobile Option Sets.
- Click on the mobile option you would like to edit.
- Enable or disable "Allow Stop Level Status Codes" and/or "Allow Parcel Level Exception Codes".
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See Mobile Option Sets (Desktop Operations App) for more information.
Individual Driver
- In X Dispatch, go Go to Maintenance > Mobile Users.
- Click on the mobile user you would like to edit.
- Go to the Mobile Options tab.
- Enable or disable "Allow Stop Level Status Codes" and/or "Allow Parcel Level Exception Codes".
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See Mobile Users for more information.
Status Codes in
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the Classic Operations App
Status codes can be found on order and route stop forms in X Dispatch. Status codes can also be used on parcels associated with both orders or route stops. See Parcels - Parcel Scan Details.
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Status codes for stops can be viewed in the route tracking section. From the Route Tracking page, click the Route ID. Then click on the Stop ID of the stop you would like to view. If there are status codes associated with the order, it will display under Status Code.
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