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For client documentation see Parcel Tracking.

Excerpt

You Users can track up to 500 parcels at a time to show condensed and detailed views of the life cycle of each parcel.

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  • Not Scanned -No scan activity yet for the parcel.

  • Received - The parcel was scanned on a “Receive” stop, indicated by a "Start" stop type that is associated with a depot.

  • Loaded - The parcel was scanned on a “Load” stop, indicated by the "Load Stop Options" selection originating on a contract stop. It can be a customer or global load stop.

  • Delivered - The parcel was scanned on a “Delivery” stop or a custom stop type the parcel is associated with and has a completed time stamp.

  • Exchange Pick Up - The parcel was scanned as an overage at a location/stop and split off onto a new stop.

  • Picked Up - The parcel was scanned on a “Pickup” stop type or on a “Start” stop type that is not associated with a depot.

Parcel Details

You Users can view parcel details by clicking on the parcel.

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Related pages

Parcel Tracking

CXTU Courses/Lessons

  • CSR Role Training: Client Portal (Rapidship)