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Tip

Quick Tips

  • Available Fields can be restricted to a certain number of characters. 

    Example:

    [5POD] would return 5 characters to the POD value instead of the full POD.  If a POD of 123456789 were entered in it would return the first 5 as 12345.

  • Localized times for Available Fields: 

    • Server times: Invoiced, PickUpTimeFrom, DeliveryTimeFrom, Canceled 

    • Origin times: ReadyTimeFrom, ReadyTimeTo, PickedUp, AtOrigin, Confirmed, Dispatched, Ordered, Transmitted, ReceivedAtDock, UpdatedWhen, PickupETA

    • Destination times: DueTimeTo, DueTimeFrom, AtDestination, Delivered, DeliverETA

  • You can add Rapidship Client Portal track order or attachment links to the Message Format section. See Rapidship Client Portal Punch-Through URL.

  • Message formats can be up to 100,000 characters. 

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Select the message format sent to the driver in the driver record. See Drivers.

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Message Formats in the Classic Operations App 

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