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Field NameDescription
Service Type IDUnique ID number.
DescriptionDescription or name of service type.

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How to Add a Service Types

  1. Go to Maintenance Service Types.
  2. Enter a Service Type ID.
  3. Enter a Description.
  4. Click the save icon  in the toolbar.

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How to Edit a Service Type

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  1. Go to Maintenance > Service Types.
  2. Click the Service Type you would like to edit.
  3. Click the save icon  in the toolbar.

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How to Delete a Service Type

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  1. Go to Maintenance Service Types
  2. Click on the box to the left of the Service Type ID you would like to delete.
  3. Click the delete icon.

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Service Types in the Operations App

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When creating or editing an order you can select a Service Type. This creates a way to filter the available order types, and only order types associated to the selected service type will be listed in the order type pull-down list. See Orders.

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Service Types in Rapidship 

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Note

In version 19.0 or newer, Service Type is only visible when Service Type Required is selected on the customer record. See Customers - New/Edit Customer

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User Permissions for Service Types

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Follow the steps above to uncheck the boxes.

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CXTU Courses/Lessons
  • Dispatcher Role Training: Order Types