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For driver documentation see How to Pair a Parcel in Nextstopthe Driver App. |
When scanning an unexpected/overage parcel at a stop, and automated chaining has not been set up, the driver manually can pair the parcel with another stop. This makes that parcel “expected” when completing the paired stop, to ensure effective OS&D. See Route Chaining.
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If there are multiple parcels with more than one delivery location, the driver would need to "Reset Overage Workorder" in the action menu on the Parcels screen to be able to select an additional location. |
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