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The most recent scan type will be displayed in the Last Scan Status column.

Excerpt
nameLast Scan Status
  • Not Scanned -No scan activity yet for the parcel.

  • Received - The parcel was scanned on a “Receive” stop, indicated by a "Start" stop type that is associated with a depot.

  • Loaded - The parcel was scanned on a “Load” stop, indicated by the "Load Stop Options" selection originating on a contract stop. It can be a customer or global load stop.

  • Delivered - The parcel was scanned on a “Delivery” stop or a custom stop type the parcel is associated with and has a completed time stamp.

  • Exchange Pick Up - The parcel was scanned as an overage at a location/stop and split off onto a new stop.

  • Picked Up - The parcel was scanned on a “Pickup” stop type or on a “Start” stop type that is not associated with a depot.

Image Added

The action menu on the right allows you to print, email, or export the parcel tracking data.

Parcel Details

Users can view parcel details by clicking on the parcel.

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Click on a Scan History to display associated parcel items. The following icon is displayed in the Active column of the Scan History when the parcel has parcel items.

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Related pages

Parcel Tracking

CXTU Courses/Lessons

  • CSR Role Training: Client Portal (Rapidship)