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Requires the “Single Sign-On (SSO)” permission. See Users.

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Tip

Quick Tips:

  • Some SSO providers do not allow for users to be logged in from multiple locations.

  • SSO email login is not case sensitive.

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Excerpt
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nameGeneral Intro
Info

Requires the “Single Sign-On (SSO)” permission. See Users.

General information on Single Sign-On can be found in the following articles: Single Sign-On (SSO) and How to Set Up Single Sign-On (SSO) for the Client Portal .

Note

An Internet User Template is required before you can save the SSO domain profile. See https://cxtsoftware.atlassian.net/wiki/spaces/CXTsupport/pages/3043753989/How+to+Set+Up+Single+Sign-On+SSO+for+the+Client+Portal#Create-an-Internet-User-Template for more information.

Instructions

Note

  • If the email address for a new SSO user is already associated with an existing internet user record, you will need to update the existing record with a different email or delete the record.

  • If you use a domain alias, you will need to use the domain alias for the Client Portal.

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The SAML Application may also require a Target Application URL. This URL is: https://nnnn0.cxtsoftware.net/Rapidship/#/sso-relay (replacing the nnnn with your CXT Software account number).

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Info

It can take up to 5 minutes for newly added configs to take effect.

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Related pages

CXTU Courses/Lessons

  • Integrations & Technical Role Training - Single Sign-On (SSO)