Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Excerpt

The Unconfirmed Stops screen displays all of the unconfirmed, un-rejected stops.

 

Tip

Quick Tips

  • A notification will be received when there are new unconfirmed stops and the driver will be redirected to the Unconfirmed Stops page. 

  • The number of unconfirmed stops will display in the menu next to Unconfirmed Stops.

...

  1. Tap the menu on the top right.

  2. Select Unconfirmed Stops or Stops List.

  3. Select the stop to confirm.

  4. Tap the action menu on the bottom right.

    Image RemovedImage Added
  5. Select Reject Stop on the bottom right.

  6. Optional. Enter a rejection comment. 

  7. Tap Yes.

Info

The optional rejection comment requires Driver App 3.2 or newer. This can be viewed in the order audit trail under the Field Name “RejectedByDriverNote”.

Alternative 

  1. Tap the menu on the top right.

  2. Select Unconfirmed Stops or Stops List.

  3. Swipe left on the stop to reject.

  4. Tap Reject.

  5. Optional. Enter a rejection comment.

  6. Tap Yes.

Info

The optional rejection comment requires Driver App 3.2 or newer. This can be viewed in the order audit trail under the Field Name “RejectedByDriverNote”.

Reject All Stops

  1. Tap the menu on the top right.

  2. Select Unconfirmed Stops.

  3. Tap the action menu on the bottom right.

    Image RemovedImage Added
  4. Select Reject All.

  5. Optional. Enter a rejection comment.

  6. Tap Yes.

Info

The optional rejection comment requires Driver App 3.2 or newer. This can be viewed in the order audit trail under the Field Name “RejectedByDriverNote”.

Page Properties
hiddentrue

CXTU Courses/Lessons

  • Dispatcher Role Training: Drivers and Mobile App

  • On-Boarding Training: Driver App

  • Orders Course: Driver App Experience

...