Unconfirmed Stops in the Driver App
- Michelle Cabaya (Unlicensed)
For driver documentation see Unconfirmed Stops.
The Unconfirmed Stops screen displays all of the unconfirmed, un-rejected stops.
Quick Tips
A notification will be received when there are new unconfirmed stops and the driver will be redirected to the Unconfirmed Stops page.
The number of unconfirmed stops will display in the menu next to Unconfirmed Stops.
How to Confirm Stops
Confirm Individual Stops
Tap the menu on the top right.
Select Unconfirmed Stops or Stops List.
Select the stop to confirm.
Tap Confirm Stop on the bottom right.
Alternative
Tap the menu on the top right.
Select Unconfirmed Stops or Stops List.
Swipe left on the stop to confirm.
Tap the Confirm.
Confirm All Stops
Tap the menu on the top right.
Select Unconfirmed Stops.
Tap Confirm All on the bottom right.
How to Reject Stops
Driver(s) must have the “Reject Order at Confirmation” mobile option enabled.
To allow all or a group of drivers to reject an order, go Maintenance > Mobile Option Sets. See Mobile Option Sets (Classic Operations App) for the Classic Operations App or Mobile Option Sets for the Operations App.
To allow specific drivers to reject an order
In the Classic Operations App, go to Maintenance > Mobile Users. See Mobile Users.
In the Operations App, go to Maintenance > Drivers then the Mobile Options tab of the driver record. See Drivers.
Reject Individual Stops
Tap the menu on the top right.
Select Unconfirmed Stops or Stops List.
Select the stop to confirm.
Tap the action menu on the bottom right.
Select Reject Stop on the bottom right.
Optional. Enter a rejection comment.
Tap Yes.
Alternative
Tap the menu on the top right.
Select Unconfirmed Stops or Stops List.
Swipe left on the stop to reject.
Tap Reject.
Optional. Enter a rejection comment.
Tap Yes.
Reject All Stops
Tap the menu on the top right.
Select Unconfirmed Stops.
Tap the action menu on the bottom right.
Select Reject All.
Optional. Enter a rejection comment.
Tap Yes.