For driver documentation see Messages.
Tap INBOX to view messages received and OUTBOX to view pending outgoing messages. The selected view option will be highlighted green.
Send a Message from the Driver App
Messages can only be sent to the driver's fleet Dispatch Email address. If a fleet Dispatch Email is blank, then the Dispatcher default E-Mail address in the Global Options is used.
- Tap Messages in the menu on the top left.
- Tap Compose on the bottom right.
Tap Send to to select the email address to send the message to.
Enter a Subject and Message.
- Tap Send on the bottom right.
Read a Message in the Driver App
- Tap Messages in the menu on the top left.
- Tap the message you would like to read.
Reply to a Message in the Driver App
Drivers can reply to the original sender of a message. Drivers cannot choose a different recipient.
- Tap Messages in the menu on the top left.
- Tap the message to reply to.
- Tap the Reply icon in the bottom right.
Alternate
- Tap Messages in the menu on the top left.
- Swipe left on the message.
- Tap Reply.
Delete a Message in the Driver App
- Tap Messages in the menu on the top left.
- Tap the message to be deleted.
- Tap the Delete icon in the bottom left.
Alternate Steps
- Tap Messages in the menu on the top left.
- Swipe left on the message.
- Tap Delete.
How to Send a Message from the Operations App
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See Sending a Message to Mobile User from X Dispatch for more information.
Options Menu
Requires Driver App 3.0.16 or newer.
The options menu on the bottom right displays options for the Messages screen.
Options | Description |
---|---|
Empty Inbox | Delete all messages. |
Select Messages | Select messages to be deleted. |
Cancel | Close the menu. |