Rate charts assign dollars/rates to the different levels of service. A rate chart represents how a single level of service, or order type, should rate when used on an order. Charts of rates can include 1 or many different rate charts.
To get to rate charts go to Maintenance > Rate Charts.
There are 3 types of charts that can be created, base, items, and surcharges.
You must have a base rate chart of the same order type when using item and/or surcharge rate charts.
Base Rates
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Items
Item rate charts are used to rate items on an order.
Surcharges
Surcharge rates can be used to apply items like fuel, after hours, or surge surcharges to orders. You can set up either a percentage or a flat rate in surcharge rate charts.