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Info

Operations App is continuously updating and page layouts may differ. See here for other versions. 

You must have the Drivers permission to view and the Edit Drivers permission to edit enabled. See Users (Desktop Operations App).

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The Drivers section in X Dispatch is where you can view, add, or edit driver records.

To view Drivers, go to Maintenance > Drivers.

Info

In X Dispatch 18.0 or newer, the driver's "Device OS", "Device Model" and "Device OS Version" will be displayed.

How to Add a New Driver

Excerpt
  1. Go to Maintenance > Drivers.
  2. Click the add button Image Removed New button in the toolbar.

Alternate steps:

  1. Click the arrow next to the New button, or press Alt + N keys. 
  2. Select Driver, or press the R key.

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  1. Go to MaintenanceDrivers.
  2. Click Double-click the driver you would like to edit or right-click the row and select Edit. info

    The right-click menu option Open in New Window will open the edit form in a window that can be moved around.

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How to Delete a Driver

  1. Go to MaintenanceDrivers.
  2. Click Double-click the driver you would like to delete. 
  3. Click the delete button Image Removedthe Delete button at the bottom of the form.

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How to View the Driver Audit Log

To view changes that have been made to this driver record, click the Audit Log button Image Removed at Trail button at the bottom of the driver form. 

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Section Functions

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Driver Form

General

The General tab holds the general information about the driver.

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Click this button to email a password reset link to the driver's Primary Email if a valid email is found within the field. If no valid email is found, the email will attempt to use the Secondary Email

Field NameDescription
Driver IDDriver ID number entered when creating a new driver.
Human Resource
Human

Resource ID and name, or business name if available, for the human resource record associated with the driver. Use the Edit

icon Image Removed to

button to view or edit the human resource record. See Human Resources - New / Edit Human Resource

Note

Only active human resource records within the business unit filter, if any, will be displayed.


VehicleVehicle ID and description for the driver. Use the Edit icon Image Removed button to view or edit the vehicle. See Vehicles.
FleetThe driver's assigned fleet. See Fleets.
Default CommentsText entered here will show in the "Comments" column on the dispatch board.
PerformancePerformance score. See Driver Ranking Configuration
Home ZipZip code for the driver's starting location.
Preferred End TimeThe driver's preferred end time for the day.Home ZipZip code for the driver's starting location.
Distance to OfficeThe distance between the office and where the driver starts each day.Primary FormatPrimary message format that the driver is using when receiving orders and/or messages to their email or device. See Message Formats. 
Primary Email

For Nextstop or X Mobile notifications, the format XXXXXXXXXX@xmobile, where the "XXXXXXXX" is a unique 10 digit number.  If you are using this field for .

Info

For X Dispatch 19.2 or older, the "XXXXXXXX" is the Driver ID with leading zeros. For example, if the Driver ID is 1234 then the Primary Email would be 0000001234@xmobile.

For emails only, and not Nextstop or X Mobile notifications, the primary email address for the driver.  

Swap Email AddressesClick this button to swap the Primary Email with the Secondary Email.
Secondary FormatSecondary message format that will be used with the "Secondary Email"

 

Primary FormatPrimary message format that the driver is using when receiving orders and/or messages to their email or device. See Message Formats. 
Secondary Email

An email address to be used as a backup

Note

Enter the drvier's email here if he/she will be able to update the Nextstop password. See Setting and Resetting a Driver's Password for Nextstop 3.

Labels

Label(s) to be used for reporting purposes. See Labels.

Allow Nextstop Access

When toggled on, the driver is able to log in to the Nextstop with the ID and Password.

Email Password Reset
Note

The Primary Email or Secondary Email field must have a valid email address for this button to be clickable. 

PasswordDriver's password used to log into Nextstop.Confirm PasswordUsed to confirm the Password when creating or updating the driver's password.

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Capabilities

The Capabilities tab lists the driver capabilities, or items a driver is able to handle on an order. Use the Filter search to easily find driver capabilities, or click Toggle All to check or uncheck all driver capabilities. Capabilities can be added or edited in the Items section. 

Note

Global options setting for capabilities under the "Dispatch" tab must be set to warn or enforce for this section to actively restrict orders based on these settings. See Global Options.

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Tip
titleQuick Tip

Capabilities can be added to all drivers by going to Actions > Dispatch Capabilities from the main X Dispatch menu.

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Nextstop

The Nextstop tab holds information and permissions for the driver's Nextstop usage.

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Allow Viewing When checked, - is enabled- 
Field NameDescription
Mobile App VersionThe version of Nextstop that the driver used last.
Device ManufacturerThe manufacturer of the device the driver used last. 
Device OS VersionThe OS version of the device the driver used last. 
Device ModelThe model number of the device the driver used last. 

Toggle All

Check or uncheck to enable or disable all settings on this list. 
Allow Driver Password ResetAllow the driver to request a password reset link to be sent to the Primary driver's email address from Nextstop.
Allow remote check-Another email address in case there is an issue with the "Primary Email".
Secondary FormatSecondary message format that will be used with the "Secondary Email". See Message Formats.
Mobile VersionThe version of Nextstop or X Mobile on the driver's device. 
Labels


Info

Requires X Dispatch 20.0 or newer.

Label(s) to be used for reporting purposes. See Labels.

Nextstop Mobile Tab
Allow remote check inAllow the driver to remotely check in to dispatch board for dispatching.
Allow remote check out

Allow the driver to remotely check out of dispatch board for dispatching.

Note

The driver will be able to remove themselves without any notification to the dispatcher.


Allow updates to pieces and weight fields


Info

Requires X Dispatch 18.0 or newer.

Allows drivers to manually update the order or stop-level pieces and weight fields in Nextstop.

Allow updates to pieces and weight from parcel scans


Info

Requires X Dispatch 18.0 or newer.

Allows the driver's parcel scans in Nextstop to update the order or stop-level pieces and weight fields based on the Global Options > Mobile tab permission. See Global Options

X Mobile
Allow remote check inAllow the driver to remotely check in to the dispatch board for dispatching.
Allow remote check out

Allow the driver to remotely check out of the dispatch board for dispatching.

Note

The driver will be able to remove themselves without any notification to the dispatcher.


Allow add/edit AccessorialsAllow the driver to add and /or edit accessorial items in NextstopX Mobile.

Enable Automatic Optimizations for Orders


Info

Requires X Dispatch 17.0 or newer.

Enables automatic re-optimization when a significant event is detected for a driver's on

demand orders

. See Route Optimization.

Note

This is a setting for on

demand orders only.

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Mobile Options

The Mobile Options tab displays the mobile options for the driver. Hover over the question mark or see Mobile Option Sets Definition for descriptions of the mobile option.

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RO Services

The RO Services tab holds assisted dispatch settings for the driver.

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Assisted Dispatch

When checked, the driver will be included in assisted dispatch functionality that suggests the best driver for on demand orders based on the On Demand RO Service settings in the Global Route Optimization Config.

Route Optimization Schedule

The set days and times the driver will be included in the available driver list for assisted dispatch and route optimization services. Click the Add new schedule button to add a schedule, and the delete button next to the schedule to delete it.

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Routes/Route Stops are handled elsewhere.


Capabilities

Drivers capabilities of which items a driver is able to handle on an order. Use the "Add all" button to add all capabilities to the driver. 

Note

Global options setting for capabilities under the "Dispatch" tab must be set to warn or enforce for this section to actively restrict orders based on these settings. See Global Options.


Web Access
Allow Web AccessAllow access to the web portal and Nextstop. 
PasswordDriver's password.
Verify PasswordVerify the driver's password.
Allow Viewing of ManifestsAllow the driver to view manifests when logged in to the web portal. 
Allow Driver Password Reset


Info

Requires X Dispatch 21.0 or newer.

Allow the driver to request a password reset link to be sent to the Primary driver's email address from Nextstop.


Email Password Reset


Info

Requires 21.0 or newer.

Click this button to email a password reset link to the driver's Secondary Email

Audit Trail
View the audit trail to see changes made to the driver form.
Logout Driver


Info

Requires X Dispatch 21.1 or newer.

Remotely log out the driver from Nextstop.

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