Drivers (Desktop Operations App)

Operations App is continuously updating and page layouts may differ. See here for other versions. 

You must have the Drivers permission to view and the Edit Drivers permission to edit enabled. See Users (Desktop Operations App).


The Drivers section in X Dispatch is where you can view, add, or edit driver records.

To view Drivers, go to Maintenance > Drivers.

In X Dispatch 18.0 or newer, the driver's "Device OS", "Device Model" and "Device OS Version" will be displayed.

How to Add a New Driver

  1. Go to Maintenance > Drivers.
  2. Click the New button in the toolbar.

Alternate steps:

  1. Click the arrow next to the New button, or press Alt + N keys. 
  2. Select Driver, or press the R key.

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How to Edit a Driver

  1. Go to MaintenanceDrivers.
  2. Double-click the driver you would like to edit.

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How to Delete a Driver

  1. Go to MaintenanceDrivers.
  2. Double-click the driver you would like to delete.
  3. Click the Delete button at the bottom of the form.

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How to View the Driver Audit Log

To view changes that have been made to this driver record, click the Audit Trail button at the bottom of the driver form. 

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Driver Form

Field NameDescription
Driver IDID number.
Human Resource

Resource ID and name, or business name if available, for the human resource record associated with the driver. Use the Edit button to view or edit the human resource record. See Human Resources - New / Edit Human Resource

Only active human resource records within the business unit filter, if any, will be displayed.

VehicleVehicle ID and description for the driver. Use the Edit button to view or edit the vehicle. See Vehicles (Desktop Operations App).
FleetThe driver's assigned fleet. See Fleets (Desktop Operations App).
Default CommentsText entered here will show in the "Comments" column on the dispatch board.
PerformancePerformance score. See Driver Ranking Configuration
Home ZipZip code for the driver's starting location.
Preferred End TimeThe driver's preferred end time for the day.
Distance to OfficeThe distance between the office and where the driver starts each day.
Primary Email

For Nextstop or X Mobile notifications, the format XXXXXXXXXX@xmobile, where the "XXXXXXXX" is a unique 10 digit number.

For X Dispatch 19.2 or older, the "XXXXXXXX" is the Driver ID with leading zeros. For example, if the Driver ID is 1234 then the Primary Email would be 0000001234@xmobile.

For emails only, and not Nextstop or X Mobile notifications, the primary email address for the driver. 

Primary FormatPrimary message format that the driver is using when receiving orders and/or messages to their email or device. See Message Formats (Desktop Operations App).
Secondary EmailAnother email address in case there is an issue with the "Primary Email".
Secondary FormatSecondary message format that will be used with the "Secondary Email". See Message Formats (Desktop Operations App).
Mobile VersionThe version of Nextstop or X Mobile on the driver's device. 
Labels

Requires X Dispatch 20.0 or newer.

Label(s) to be used for reporting purposes. See Labels.

Nextstop Mobile Tab
Allow remote check inAllow the driver to remotely check in to dispatch board for dispatching.
Allow remote check out

Allow the driver to remotely check out of dispatch board for dispatching.

The driver will be able to remove themselves without any notification to the dispatcher.

Allow updates to pieces and weight fields

Requires X Dispatch 18.0 or newer.

Allows drivers to manually update the order or stop-level pieces and weight fields in Nextstop.

Allow updates to pieces and weight from parcel scans

Requires X Dispatch 18.0 or newer.

Allows the driver's parcel scans in Nextstop to update the order or stop-level pieces and weight fields based on the Global Options > Mobile tab permission. See Global Options

X Mobile
Allow remote check inAllow the driver to remotely check in to the dispatch board for dispatching.
Allow remote check out

Allow the driver to remotely check out of the dispatch board for dispatching.

The driver will be able to remove themselves without any notification to the dispatcher.

Allow add/edit AccessorialsAllow the driver to add and edit accessorial items in X Mobile.

Enable Automatic Optimizations for Orders

Requires X Dispatch 17.0 or newer.

Enables automatic re-optimization when a significant event is detected for a driver's on demand orders. See Route Optimization.

This is a setting for on demand orders only. Routes/Route Stops are handled elsewhere.

Capabilities

Drivers capabilities of which items a driver is able to handle on an order. Use the "Add all" button to add all capabilities to the driver. 

Global options setting for capabilities under the "Dispatch" tab must be set to warn or enforce for this section to actively restrict orders based on these settings. See Global Options.

Web Access
Allow Web AccessAllow access to the web portal and Nextstop. 
PasswordDriver's password.
Verify PasswordVerify the driver's password.
Allow Viewing of ManifestsAllow the driver to view manifests when logged in to the web portal. 
Allow Driver Password Reset

Requires X Dispatch 21.0 or newer.

Allow the driver to request a password reset link to be sent to the Primary driver's email address from Nextstop.


Email Password Reset

Requires 21.0 or newer.

Click this button to email a password reset link to the driver's Secondary Email

Audit Trail
View the audit trail to see changes made to the driver form.
Logout Driver

Requires X Dispatch 21.1 or newer.

Remotely log out the driver from Nextstop.

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