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Info

This page is for the Operations App. For the Classic Operations App please see Service Types (Classic Operations App).

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  1. Go to Maintenance > Service Types.

  2. Click the service type you would like to edit or click the action menu at the end of the row and select Edit

Tip

Quick Tip: You can open 2 edit forms by selecting the checkboxes of the service types and clicking the edit pencil icon in the top right.

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You can set a Default Service Type and/or make a Service Type Required in the customer record. See Customers - New/Edit Customer

Note

Default Service Types pre-populates selections only, users can change service types during order entry if needed.

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You can set a Default Service Type in the internet user record. See Internet Users - New / Edit Internet User

Note

Default Service Types pre-populates selections only, users can change service types during order entry if needed.

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When creating or editing an order you can select a Service Type. This creates a way to filter the available order types, and only order types associated to the selected service type will be listed in the order type pull-down list. See Orders.

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Service Types in

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the Client Portal 

An internet user can select the Service Type when placing an order. This creates a way to filter the order types, and only order types associated to the selected service type will be listed in the order type pull-down list. See Place Order

Info

Service Type is only visible when Service Type Required is selected on the customer record. See Customers - New/Edit Customer

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User Permissions for Service Types

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