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When a driver is outside the geofence radius of a stop an alert will pop up when trying to update the status of the stop (at pickup, picked up, at delivery, delivered / route stop arrived, route stop completed).
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Driver’s location in the mobile must be on for geofencing. Please refer to your device's manual for more details. |
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When the driver clicks "Yes", the status code will be recorded in the order that the driver was outside of the geofence. This will display in the order status codes in X Dispatchthe Operations App. If the driver clicks "No", the driver will not be able to continue the workflow in Nextstopthe Driver App.
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There is a 15 second delay when obtaining geofencing locations. |
Where do Geofencing captures occur in
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the Driver App?
On Demand Geofencing captures:
Arrival Scan
At Pickup
Required Arrival Input
Complete Pickup
At Delivery
Required Delivery Input
Complete Delivery
Route Stops Geofencing captures:
Arrival Scan
Arrived
Required Arrival Input
Required Delivery Input
Completed
Example of Status Code for an Order
Example of Status Code for a Route Stop
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Enable Geofencing for All CustomersIn the Operations App
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Setting Up a Geofencing Rule
Geofencing rules can be set for drivers, customers, order types, business units, or globally.
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Geofencing rules only apply to customers that have the "Outside Geofence" status code enabled. |
In The Operations App
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See Geofences for more information.
In the Classic Operations App
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See Geofencing (Desktop Classic Operations App) for more information.
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