Requires X Dispatch 21.0 or newer.
You can enable a Rapidship user to only see the orders they created on the Track Orders page, instead of viewing all the orders for the customer(s) enabled in their internet user profile. This is a useful feature whenever you have a situation where there are multiple Rapidship users for the same customer(s), but the Rapidship users should only be able to view and track the orders that they placed.
Step-by-step guide
Go to Maintenance > Internet Users.
Select the internet user you would like to edit.
Go to the Options tab.
In the Rapidship section, check 'View Track Order' and 'View Inet User Orders Only'.
Click the green Save icon.