The Client Portal punch-through URL is used to pass tracking information to a user so that the user does not need to search the website for the information.
Replace green text below with your applicable values.
Track Order URL
Use the URL format: URL/#/track-order;trackingId=TRACKING ID/REFERENCE/BARCODE
Replace URL with the Client Portal URL. For Cloud customers, the Client Portal URL is https://CUSTID0.cxtsoftware.net/rapidship where CUSTID is your Customer ID. Cloud customers who do not know their URL can contact technical support.
Replace TRACKING ID/REFERENCE/BARCODE with the tracking ID or reference1 value, or parcel barcode.
Quick Tip
You can pass multiple tracking IDs or reference barcodes by entering a comma between each.
Example
URL/#/track-order;type=inet;trackingId=216038,216980
Attachment URL
You must be logged in to view the attachments. If you are not logged in you will be asked to log in before you can view the attachments.
Use the following format to display on demand or routed attachments.
On Demand
Use the URL format: URL/#/attachments/[OrderID]/onDemand;type=inet
Replace URL with the Client Portal URL. For Cloud customers, the Client Portal URL is https://CUSTID0.cxtsoftware.net/rapidship where CUSTID is your Customer ID. Cloud customers who do not know their URL can contact technical support.
Quick Tip: To access a specific on demand order attachment page, replace [OrderID] with the order ID of the on demand order.
Route Stop
Use the URL format: URL/#/attachments/[PKID]/routeStop;type=inet
Replace URL with the Client Portal URL. For Cloud customers, the Client Portal URL is https://CUSTID0.cxtsoftware.net/rapidship where CUSTID is your Customer ID. Cloud customers who do not know their URL can contact technical support.
Quick Tip: To access a specific route stop attachment page, replace [PKID] with the PKID of the route stop.