Requires X Dispatch 18.0 or newer and Nextstop Mobile 2.5 or newer.
When a driver is outside the geofence radius of a stop an alert will pop up when trying to update the status of the stop (at pickup, picked up, at delivery, delivered / route stop arrived, route stop completed). See Geofencing for more information.
Driver’s location in the mobile must be on for geofencing. Please refer to your device's manual for more details.
When the driver clicks "Yes", the status code will be recorded in the order that the driver was outside of the geofence. This will display in the order status codes in X Dispatch. If the driver clicks "No", the driver will not be able to continue the workflow in Nextstop Mobile.
In Nextstop 2.6 or newer there is a 15 second delay when obtaining geofencing locations.
Example of Status Code for an Order
Example of Status Code for a Route Stop
Set Up
Before you can use using geofencing, you must create a new status code in X Dispatch with the description "Outside Geofence" and enable the status for the customers who will be using this feature.
If the "Outside Geofence" status code is not created, there will be no record that the driver was outside the geofence radius.
Create the Status Code
- Go to Maintenance > Status Codes.
- Enter "OutsideGeo" as the Exception ID.
Enter "Outside Geofence" as the Description.
The description must match exactly.
Select "Both" as the Exception Type.
- If you would like to enable geofencing for all customers, click the AddToAllCustomers column. If you would only like specific customer to be able to use geofencing, see Enable Geofencing for Specific Customers below.
See Status Codes for more information.
Enable Geofencing for Specific Customers
- Go to Maintenance > Customers.
- Select the customer(s) who will be using geofencing.
- Click the Status Code tab.
- Check "Outside Geofence".
- Click the Save button.
