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The Shipments section allows you to view information about the driver’s shipments at a glance. See Visual Dispatch Shipments Field Descriptions for more information on each column.

Actions

Action

Description

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Assigned Orders

Selected option on which shipment location pin(s) to display.

  • Both

  • Destination

  • Origin

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Current Location

Selected option on which driver location pin(s) to display.

  • Driver Reports: Displays location information based on actions taken at stops (work being completed). It will only ever show breadcrumbs at the expected stops a driver has and is a good alternative if no GPS information is available from the driver’s device.

  • GPS: Displays the GPS details from the driver’s device. This is the more common and most accurate option.

  • GPS & Driver Reports: Displays GPS information when available, or location information based on action being taken at stops (work being completed) when GPS information is unavailable.

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View Driver History

Display historic driver tracking details showing how a driver moved around during their shifts. See View Driver History.

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Sequence

Display the Order Sequence form that allows you to arrange the sequence of the pickup and delivery of the driver’s orders. See Order Sequence.

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Show/Hide Columns

Select which columns are visible in the section.

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Refresh

Manually refresh the the driver’s active work.

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Keyboard Shortcuts

Displays keyboard shortcuts that can be used in each section. See Visual Dispatch Keyboard Shortcuts.

Right-Click Menu

To view the shipment menu, right-click on the shipment.

Menu Option

Description

Order

View Tracking Status

The Order

The Tracking Status displays the status information of a shipment which includes information such as timestamps for specific tasks, POD, signature, invoice numbers.

Expand
titleClick here to view
Order
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Assign to Driver

Assign

an order

the shipment to

a

another driver.

Get Directions

Get directions from the Origin Address to the Destination Address on the order from Google.

Highlight After Dispatch

Where the highlight should be immediately after dispatch.

  • Top Unassigned Job

  • Last Unassigned Job

Re-send Message

Resends shipment information to delivery personnel via Q Codes. Feature only available for orders already sent via Q Codes.

Send Cancel Message

Send a cancel message to the driver that displays in their app notifications or Q Codes, but does not actually cancel the shipment.

Update Status

Update one of the following statuses with a timestamp

  • Confirmed

  • Picked Up

  • Delivered

Pin Selected

Display map pins of shipments that have been selected with a checked checkbox.

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