Active Work

Active Work displays all shipments currently assigned to the driver. Drivers can be active or inactive. It is broken into the following sections:

1 Map
2 On-Demand
3 Routes

To view Active Work, right-click on a driver in the Drivers section of Visual Dispatch BETA.

Map

The map can display shipment and driver information.

Shipment Pins

Driver Pins

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On-Demand

The On-Demand section allows you to view information about the driver’s shipments at a glance. See Visual Dispatch Shipments Field Descriptions for more information on each column.

Actions

Action	Description

Action	Description
Assigned Orders	Selected option on which shipment location pin(s) to display. Both Destination Origin
Current Location	Selected option on which driver location pin(s) to display. Driver Reports: Displays location information based on actions taken at stops (work being completed). It will only ever show breadcrumbs at the expected stops a driver has and is a good alternative if no GPS information is available from the driver’s device. GPS: Displays the GPS details from the driver’s device. This is the most common and most accurate option. GPS & Driver Reports: Displays GPS information when available, or location information based on action being taken at stops (work being completed) when GPS information is unavailable.
View Driver History	Display historic driver tracking details showing how a driver moved around during their shifts. See View Driver History.
Sequence	Display the Order Sequence form that allows you to arrange the sequence of the pickup and delivery of the driver’s orders. See Order Sequence.
Show/Hide Columns	Select which columns are visible in the section.
Refresh	Manually refresh the the driver’s active On-Demand work.
Keyboard Shortcuts	Displays keyboard shortcuts that can be used in each section. See Visual Dispatch Keyboard Shortcuts.

Right-Click Menu

To view the On-Demand menu, right-click on the shipment.

Menu Option	Description

Menu Option	Description
Assign to Driver	Assign the shipment to another driver.
Edit Order Notes	Modify the Notes on the Shipment order form.
Edit Order User Fields	Modify the User Fields on the Shipment order form.
Get Directions	Get directions from the Origin Address to the Destination Address on the order from Google.
Highlight After Dispatch	Where the highlight should be immediately after dispatch. Top Unassigned Job Last Unassigned Job
Pin Selected	Display map pins of shipments that have been selected with a checked checkbox.
Re-send Message	Resends shipment information to delivery personnel via Q Codes. Feature only available for orders already sent via Q Codes.
Send Cancel Message	Send a cancel message to the driver that displays in their app notifications or Q Codes, but does not actually cancel the shipment.
Update Status	Update one of the following statuses with a timestamp Confirmed Picked Up Delivered
View Order	Opens the Shipment order form for this Shipment; also allows editing the Shipment order form. This menu option will only be visible if the user has Order permissions and they can only edit it if they have the Edit Orders permission under Users > [select the desired user] > X Dispatch Functions > Orders > Edit Orders.
View Tracking Status	The Tracking Status displays the status information of a shipment which includes information such as timestamps for specific tasks, POD, signature, and invoice numbers.

Routes

The Routes section allows you to view information about the driver’s routed work at a glance. See Visual Dispatch Shipments Field Descriptions for Routes for more information on each column.

Actions

Action	Description

Action	Description
Show/Hide Columns	Select which columns are visible in the section.
Refresh	Manually refresh the driver’s active routed work.

Right-Click Menu

To view the Routes menu, right-click on the shipment.

Menu Option	Description

Menu Option	Description
Adjust Stop Times	Opens a pre-populated advanced find, to allow for adjustments to route stop time windows for the route highlighted.
Assign to Driver	Assign a stop to a driver.
Clone Route	Clone the route. You can choose whether or not to clone all route stops. Cloning does not include information such as parcels, completion times, PODs, etc. Quick Tip: Cloning of an active route will not post the new route automatically. If routes have already been posted for the day, you can post routes again for the same day to bring in any new routes that were not previously included.
Remove Driver	Disabled when multiple shipments are selected. Remove the driver from the shipment. You will have the option to send the driver a notification that the shipment has been canceled.
Run Custom Procedure	Allows access to specific custom procedures, available from CXT Software custom services.
View Parcels	Opens the Parcel Portal to view associated parcels. See Parcel Portal .
View Route Manifest	Opens the Route Manifest in a new window.

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