Active Work
Active Work displays all shipments currently assigned to the driver. Drivers can be active or inactive. It is broken into the following sections:
To view Active Work, right-click on a driver in the Drivers section of Visual Dispatch BETA.
Map
The map can display shipment and driver information.
Shipment Pins
Driver Pins
On Demand
The On Demand section allows you to view information about the driver’s shipments at a glance. See Visual Dispatch Shipments Field Descriptions for more information on each column.
Actions
Action | Description |
|---|---|
 Assigned Orders | Selected option on which shipment location pin(s) to display.
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Current Location | Selected option on which driver location pin(s) to display.
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View Driver History | Display historic driver tracking details showing how a driver moved around during their shifts. See View Driver History. |
Sequence | Display the Order Sequence form that allows you to arrange the sequence of the pickup and delivery of the driver’s orders. See Order Sequence. |
Show/Hide Columns | Select which columns are visible in the section. |
Refresh | Manually refresh the the driver’s active on demand work. |
Keyboard Shortcuts | Displays keyboard shortcuts that can be used in each section. See Visual Dispatch Keyboard Shortcuts. |
Right-Click Menu
To view the On Demand menu, right-click on the shipment.
Menu Option | Description |
|---|---|
Assign to Driver | Assign the shipment to another driver. |
Get Directions | Get directions from the Origin Address to the Destination Address on the order from Google. |
Highlight After Dispatch | Where the highlight should be immediately after dispatch.
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Pin Selected | Display map pins of shipments that have been selected with a checked checkbox. |
Re-send Message | Resends shipment information to delivery personnel via Q Codes. Feature only available for orders already sent via Q Codes. |
Send Cancel Message | Send a cancel message to the driver that displays in their app notifications or Q Codes, but does not actually cancel the shipment. |
Update Status | Update one of the following statuses with a timestamp
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View Tracking Status | The Tracking Status displays the status information of a shipment which includes information such as timestamps for specific tasks, POD, signature, and invoice numbers.
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Routes
The Routes section allows you to view information about the driver’s routed work at a glance. See Visual Dispatch Shipments Field Descriptions for Routes for more information on each column.
Actions
Action | Description |
|---|---|
Show/Hide Columns | Select which columns are visible in the section. |
Refresh | Manually refresh the driver’s active routed work. |
Right-Click Menu
To view the Routes menu, right-click on the shipment.
Menu Option | Description |
|---|---|
Adjust Stop Times | Opens a pre-populated advanced find, to allow for adjustments to route stop time windows for the route highlighted. |
Assign to Driver | Assign a stop to a driver. |
Clone Route | Clone the route. You can choose whether or not to clone all route stops. Cloning does not include information such as parcels, completion times, PODs, etc. Quick Tip: Cloning of an active route will not post the new route automatically. If routes have already been posted for the day, you can post routes again for the same day to bring in any new routes that were not previously included. |
Remove Driver | Disabled when multiple shipments are selected. Remove the driver from the shipment. You will have the option to send the driver a notification that the shipment has been canceled. |
Run Custom Procedure | Allows access to specific custom procedures, available from CXT Software custom services. |
View Parcels | Opens the Parcel Portal to view associated parcels. See . |
View Route Manifest | Opens the Route Manifest in a new window. |