Driver Active Work

For X Dispatch 21.0 or newer. See here for older versions.

Active Work displays all on demand and routed work currently assigned to the driver.

To view Active Work, double click on a driver on the Active Drivers grid on the On Demand Dispatch board or the Route Dispatch board.

On Demand

Quick Tip

Double click on an order to view or edit the Order Status.

Fields	Descriptions
Driver ID	Driver ID of the driver assigned to the order. A blank DriverID means that there is no driver is assigned to the order.
Order ID	Order ID of the order. A flag will appear to the left of the order ID if "Set Dispatch Flag" is set on the comment field. See Orders. The order ID will be highlighted magenta if it is a return or continuation order. Return and continuation orders are designated by a number with a decimal extension. For example, if a 3 part delivery's first order ID is "3456" then the two additional ID's for that are are "3456.01" and "3456.02".
Cust	Customer ID for the customer associated with the order. The customer ID is colored based on the Dispatch Priority setting on the Orders tab of the customer record. 0 - Black 1 - Green 2 - Blue 3 - Magenta 4 - Cyan 5 through 10 - Red
Priority	Dispatch Priority setting on the Orders tab of the customer record.
P/U In	Time in minutes between the Pickup To time (pickup deadline) on the order and the current time. An "F" after the time displays for future orders. Highlight Colors Light Green - Driver has arrived at the Origin Address. No time will be displayed. Dark Green – Order is picked up. No minutes will be displayed. Yellow – Pickup deadline approaching. Based on the Pickup warning time set on order type for the order. Red – Pickup deadline past due. The number of minutes that have passed between the Pickup To and the current time is displayed. Magenta – Future pickup. The number of minutes until the order's Pickup From time. Cyan – Future pickup where the ready time is absolute time with no pickup window (the Pickup From and Pickup To time on the order is the same). Icons Unconfirmed Order - Displays if the driver has not confirmed the order after 5 minutes of being dispatched. Rejected Order - Displays when the driver rejects the dispatched order.
Del In	Time in minutes between the Delivery To time (delivery deadline) on the order and the current time. An "F" after the time displays for future orders. Highlight Colors Light Green - Driver has arrived at the Origin Address. No time will be displayed. Dark Green – Order has been delivered. No minutes will be displayed. Yellow – Delivery deadline approaching. Based on the Delivery warning time set on order type for the order. Red – Delivery deadline past due. The number of minutes that have passed between the Delivery To and the current time is displayed. Magenta – Future delivery. The number of minutes until the order's Delivery From time. Cyan – Future delivery where the ready time is absolute time with no pickup window (the Delivery From and Delivery To time on the order is the same).
OriginName	Origin Address name on the order.
OriginAddress	Origin Address on the order. The address will be in red if the address has not been validated. The address will be highlighted in green if the address is marked as the next stop for the driver assigned to the order.
OriginCity	Origin Address city.
OriginState	Origin Address state.
OriginZip	Origin Address zip or postal code.
OriginComments	Origin Remarks for the order.
DestName	Destination Address name on the order.
DestAddress	Destination Address on the order. The address will be in red if the address has not been validated. The address will be highlighted in green if the address is marked as the next stop for the driver assigned to the order.
DestCity	Destination Address city.
DestState	Destination Address state.
DestZip	Destination Address zip or postal code.
DestComments	Destination Remarks for the order.
Ref1	References for the order.
Ref2	References for the order.
BillingGroup	Billing Group of the order.
ReadyTimeFrom	The order's Pickup From time.
ReadyTimeTo	The order's Pickup To time.
DueTimeFrom	The order's Delivery From time.
DueTimeTo	The order's Delivery To time.
Dispatched	The timestamp of when the order was dispatched to a driver from either the On-Demand Dispatch Board or order form.
Transmitted	The timestamp of when the order was transmitted to X Mobile.
Received	The timestamp of when the order was received by X Mobile.
Confirmed	The timestamp of when the order was confirmed by the driver.
RejectedByDriver	The timestamp of when the order was rejected by the driver.
PickedUp	The timestamp of when the order was picked up by the driver.
ReceivedAtDepot	The timestamp of when the order was received at the depot.
Delivered	The timestamp of when the order was delivered by the driver.
VerifiedForBilling	The timestamp of when the order was verified by an X Dispatch user
AtOrigin	The timestamp of when the driver arrived at the origin.
AtDestination	The timestamp of when the driver arrived at the destination.
Pieces	Number of pieces in the order.
Weight	The total weight of parcels/pieces in the order.
OrderType	The Order Type ID.
Type	Description of the order type.
IsParent	If the order is the parent order of multiple order. 0 - Order has no return or continuation orders associated with it or is not a parent order. 1 - Order has return or continuation orders associated with it and is the parent order. Example The first order in a 2 part delivery order, order ID 3456, is the parent and will have the value of "1" and the additional order, order ID 3456.01, will have the value of "0".
Caller	The Contact on the order.
OrderDispatchZone	Zone associated with the Origin Address.
DestDispatchZone	Zone associated with the Destination Address.
FleetID	Fleet ID assigned to the order.
FleetName	Description of the fleet.
Email	Email on the order.
DriverPercent	The percentage value is used to calculate how much the driver will be paid. The Percent amount in the driver tab of the order form.
LocalName	Name of the customer associated with the order.
ServerTime	The current server time.
OrderComments	Order Comments on the order.
ParcelType	The selected Parcel Info on the order.
ServiceType	Service Type ID on the order.
Service	Description of the service type.
DispatchReminder	Dispatch Reminder set on the customer record.
OriginLat	The latitude of the Origin Address.
OriginLon	The longitude of the Origin Address.
DestLat	The latitude of the Destination Address.
DestLon	The longitude of the Destination Address.
DisplayWarning	Whether or not a warning icon for an unconfirmed or rejected stop is displayed. 0 - No icon is displayed in the P/U In column. 1 - Rejected or unconfirmed icon is displayed in the P/U In column.
AutoDispatchFlag	Deprecated field.
Score	Deprecated field.
Pickup ETA	Estimated time and date that the driver will arrive at the Origin address. If the order has been picked up it will have a value of "Completed".
DeliverETA	Estimated time and date that the driver will arrive at the Destination address. If the order has been picked up it will have a value of "Completed".
TotalParcels	Total number of parcels existing on the completed order.
OverParcels	Total number of parcels indicated as "Overages" on the completed order (parcels not originally on the order as expected).
Short	Total number of parcels indicated as "Short" on the completed order (unscanned or undelivered parcels).
Exceptions	Total number of parcels indicated as "Exceptions" on the completed order.
DepartureTime	The time of the departing flight on the order.
DepartureAirline	The name of the airline of the departure flight on the order.
DepartureFlightNum	The flight number of the departing flight on the order.
ArrivalTime	The time of the arrival flight on the order.
Arrival Airline	The name of the airline of the arrival flight on the order.
ArrivalFlightNum	The flight number of the arrival flight on the order.
Attachments	The number of attachments on the order.
DepotScan	Displays a "1" if a depot scan was performed on the order barcode. See Dispatch - Depot Scan. A depot scan on the order barcode requires X Route and will add a timestamp to the following order status fields Confirmed, Picked Up, and At Depot.
	If the order has a dispatch flag set, a red flag icon will be displayed.
DispatchWarningMinutes	Dispatch show time on the order type of the order.
ReceivedAtDock	The timestamp of when the order was received at the dock.
AccountKey	Alternate Lookup for the customer associated to the order.
UserData	Columns UserData0 - UserData12 to display the order User Fields.
CreatedWhen	The timestamp of when the order was created.

Right Click Menu

Quick Tip

You can select more than 1 order by using CTRL + Click or Shift + Click keys on your keyboard and clicking on the gray box (first column on the left).

Selection (Shortcut)	Description
Dispatch Driver (Num 6)	Opens a form to dispatch or remove a driver from the order.
Edit Order (Num 8)	Open the order form to edit the order.
Edit Order Notes... (')	Open the order form and selects the Notes tab.
Edit Order User Fields... (u)	Open the order form and selects the User Fields tab.
Update Status	Update the status of the selected order(s) to Confirmed (Num 1) Picked Up (Num 2) Delivered (Num 3)
Edit Status (Enter)	Open the Order Status form for the order.
Make Next Stop	Select which address of the order should be marked as the next stop for the driver. Origin (Num 4) Destination (Num 5)
Remove Driver (CTRL + Delete)	Remove the driver from the order. The driver will receive a notification that the order has been deleted.
Add to Batch... ([)	Add to or create a new group of orders on the dispatch board. You can use the Look For and Search Under "Batch" to filter and display the batch. If the order is already associated with a batch this will override the original Batch value.
Add To Consolidation Manifest	Add order to a consolidation manifest which can be printed and distributed to a delivery person.
Send Text Message	Send a message to the driver. See Sending a Message to Mobile User from X Dispatch.
Re-send Message (Insert)	Resends order information to delivery personnel via X Mobile. Feature only available for orders already sent via X Mobile.
Send Cancel Message (Delete)	Send a cancel message to the driver. This does not cancel the order or remove the driver from the order.
Show User Data	Add columns (UserData0 - UserData12) to display the order User Fields.
Save Layout (Num 0)	Save the On Demand layout. See Grid Layouts on the Dispatch Board.
Reset Layout	Reset the On Demand layout.
Get Directions...	Requires X Dispatch 19.2 or newer. Get directions from the Origin address to the Destination address from Google.
Get Directions to Origin with Google	Get directions from your location to the Origin address from Google.
Get Directions to Destination with Google	Get directions from your location to the Destination address from Google.

Routed

Quick Tip

Double click on a route to view the route manifest.

Field Name	Description
RouteID	Alphanumeric route ID of the route. The "UNASSIGNED" route ID is a group active stops without an assigned route.
Description	Description of the route. This can only be edited in the route form.
FleetName	Fleet name associated with Fleet ID assigned to the route. Fleet names can be edited in Maintenance > Fleets (Classic Operations App).
PostDate	Date the route was posted. See Post Recurring Orders or Routes.
Stops	Total number of stops on route.
StopCountCompleted	Number of completed stops on the driver's currently assigned routes.
StopCountRemaining	Number of uncompleted stops on the driver's currently assigned routes
StopCountCurrent	Number of stops on the associated route ON the current post date.
StopCountPast	Number of stops on the associated route when the postdate is before the current post date.
StopCountFuture	Number of stops on the associated route when the postdate is after the current post date.
DriverID	Driver ID of driver assigned to the route. A blank DriverID means that there is no driver is assigned to the route.
Nickname	Nickname of the driver assigned to the route. See Drivers (Classic Operations App).
FleetID	Fleet ID assigned to route upon creation of the route. See Planning - New/Edit Route.
StartTime	Start time set on the route form. It is used for reporting and display purposes only.
EndTime	End time set on the route form. It is used for reporting and display purposes only.
OptStatus	Displays 1 if the route has been successfully optimized.
Completed	Total number of completed stops on route.
Status	Each field shows the number of late stops depending on the time evaluation (Max Time, Preferred Time or ETA Time). Ideally, all stops are delivered before the customer's preferred time, however, sometimes this isn't the case and the stop may not officially be considered late until delivery time exceeds maximum defined time. These fields show three pieces of information: Number: The number of late* stops. Status: On-Time: No stop on the route is late. Late: One or more stops are late. Color : Green: No late stops. Yellow: One or more stops are late, however, the last stop is not late. Red: Late stops exist. Late: A late stop is when current time exceeds the time specified in parenthesis (Max, Preferred, or ETA) for stops on the route.
StatusPreferred
StatusETA
Early	Number of stops on the route that were completed early (before the preferred time).
Late	Number of stops completed after the Max time of the route stop.
PayLocked	Displays -1 if the driver pay for the route has been locked. See X Route - Dispatch - Set Driver Pay.

Right Click Menu

Selection (Shortcut)	Description
Dispatch Or Remove Driver...	Opens a form to dispatch or remove a driver from the route.
Edit...	Opens route manifest. See X Route - Dispatch - Route Manifest.
Set Driver Pay	See X Route - Dispatch - Set Driver Pay.
Optimize Route	Optimize the route using route optimization. See Route Optimization.
Optimize Status	Displays the last time of optimization, status, and errors.
Adjust Time Window	Opens a pre-populated advanced find, to allow for adjustments to route stop time windows for the route highlighted. See Bulk Adjustments to Contract or Route Stop Time Windows.
Run Custom Procedure	Allows access to specific custom procedures, available from CXT Software custom services.
Save Layout	Saves current Routed layout.
Reset Layout	Resets Routed field layout to CXT Software standard layout. All dispatch specific changes will be lost.
Show/Hide Route Fields	Adds or removes columns from Routed grid. Use the "Save Layout" function after selecting fields to save changes.
Find Route...	Opens a window to search for a route ID. If a matching route is found in the Routed grid, the route will be highlighted.
Find Parcel...	Opens a window to search for a parcel barcode. If a matching parcel is found, another window will open to allow parcel edits and details (including all assigned route stops associated to the parcel).

On Demand

Highlight Colors

Highlight Colors

Example

Right Click Menu

Routed

Right Click Menu