Driver Active Work

Active Work displays all on demand and routed work currently assigned to the driver. 

To view Active Work, double click on a driver on the Active Drivers grid on the On Demand Dispatch board or the Route Dispatch board.

On Demand

Quick Tip: Double click on an order to view or edit the Order Status.

Fields

Descriptions

Fields

Descriptions

Driver ID

Driver ID of the driver assigned to the order. A blank DriverID means that there is no driver is assigned to the order.

Order ID

Order ID of the order.

A flag  will appear to the left of the order ID if "Set Dispatch Flag" is set on the comment field. See Orders.

The order ID will be highlighted magenta if it is a return or continuation order. Return and continuation orders are designated by a number with a decimal extension. For example, if a 3 part delivery's first order ID is "3456" then the two additional ID's for that are are "3456.01" and "3456.02".

Cust

Customer ID for the customer associated with the order. 

The customer ID is colored based on the Dispatch Priority setting on the Orders tab of the customer record.  

  • 0 - Black

  • 1 - Green

  • 2 - Blue

  • 3 - Magenta

  • 4 - Cyan

  • 5 through 10 - Red

Priority

Dispatch Priority setting on the Orders tab of the customer record.

P/U In

Time in minutes between the Pickup To time (pickup deadline) on the order and the current time. An "F" after the time displays for future orders.

Highlight Colors

  • Light Green - Driver has arrived at the Origin Address. No time will be displayed.

  • Dark Green – Order is picked up. No minutes will be displayed.

  • Yellow – Pickup deadline approaching. Based on the Pickup warning time set on order type for the order. 

  • Red – Pickup deadline past due. The number of minutes that have passed between the Pickup To and the current time is displayed.

  • Magenta – Future pickup. The number of minutes until the order's Pickup From time. 

  • Cyan  – Future pickup where the ready time is absolute time with no pickup window (the Pickup From and Pickup To time on the order is the same).

Icons

  •  Unconfirmed Order - Displays if the driver has not confirmed the order after 5 minutes of being dispatched.  

  •  Rejected Order - Displays when the driver rejects the dispatched order.

Del In

Time in minutes between the Delivery To time (delivery deadline) on the order and the current time. An "F" after the time displays for future orders.

Highlight Colors

  • Light Green - Driver has arrived at the Origin Address. No time will be displayed. 

  • Dark Green – Order has been delivered. No minutes will be displayed.

  • Yellow – Delivery deadline approaching. Based on the Delivery warning time set on order type for the order. 

  • Red – Delivery deadline past due. The number of minutes that have passed between the Delivery To and the current time is displayed.

  • Magenta – Future delivery. The number of minutes until the order's Delivery From time.

  • Cyan  – Future delivery where the ready time is absolute time with no pickup window (the Delivery From and Delivery To time on the order is the same).

OriginName

Origin Address name on the order.

OriginAddress

Origin Address on the order.

The address will be in red if the address has not been validated.

The address will be highlighted in green if the address is marked as the next stop for the driver assigned to the order.

OriginCity

Origin Address city.

OriginState

Origin Address state.

OriginZip

Origin Address zip or postal code.

OriginComments

Origin Remarks for the order.

DestName

Destination Address name on the order.

DestAddress

Destination Address on the order.

The address will be in red if the address has not been validated.

The address will be highlighted in green if the address is marked as the next stop for the driver assigned to the order.

DestCity

Destination Address city.

DestState

Destination Address state.

DestZip

Destination Address zip or postal code.

DestComments

Destination Remarks for the order.

Ref1

References for the order.


Ref2

BillingGroup

Billing Group of the order.

ReadyTimeFrom

The order's Pickup From time.

ReadyTimeTo

The order's Pickup To time.

DueTimeFrom

The order's Delivery From time.

DueTimeTo

The order's Delivery To time.

Dispatched

The timestamp of when the order was dispatched to a driver from either the On-Demand Dispatch Board or order form. 

Transmitted

The timestamp of when the order was transmitted to X Mobile. 

Received

The timestamp of when the order was received by X Mobile.

Confirmed

The timestamp of when the order was confirmed by the driver.

RejectedByDriver

The timestamp of when the order was rejected by the driver.

PickedUp

The timestamp of when the order was picked up by the driver. 

ReceivedAtDepot

The timestamp of when the order was received at the depot.

Delivered

The timestamp of when the order was delivered by the driver.

VerifiedForBilling

The timestamp of when the order was verified by an Operations App user

AtOrigin

The timestamp of when the driver arrived at the origin. 

AtDestination

The timestamp of when the driver arrived at the destination. 

Pieces

Number of pieces in the order.

Weight

The total weight of parcels/pieces in the order.

OrderType

The Order Type ID.

Type

Description of the order type.

IsParent

If the order is the parent order of multiple order.

  • 0 - Order has no return or continuation orders associated with it or is not a parent order.

  • 1 - Order has return or continuation orders associated with it and is the parent order.

Example

The first order in a 2 part delivery order, order ID 3456, is the parent and will have the value of "1" and the additional order, order ID 3456.01, will have the value of "0".

Caller

The Contact on the order.

OrderDispatchZone

Zone associated with the Origin Address.

DestDispatchZone

Zone associated with the Destination Address.

FleetID

Fleet ID assigned to the order.

FleetName

Description of the fleet.

Email

Email on the order.

DriverPercent

The percentage value is used to calculate how much the driver will be paid. The Percent amount in the driver tab of the order form. 

LocalName

Name of the customer associated with the order. 

ServerTime

The current server time.

OrderComments

Order Comments on the order.

ParcelType

The selected Parcel Info on the order.

ServiceType

Service Type  ID on the order.

Service

Description of the service type.

DispatchReminder

Dispatch Reminder set on the customer record.

OriginLat

The latitude of the Origin Address.

OriginLon

The longitude of the Origin Address.

DestLat

The latitude of the Destination Address.

DestLon

The longitude of the Destination Address.

DisplayWarning

Whether or not a warning icon for an unconfirmed or rejected stop is displayed.

  • 0 - No icon is displayed in the P/U In column.

  • 1 - Rejected or unconfirmed icon is displayed in the P/U In column.

AutoDispatchFlag

Deprecated field. 

Score

Deprecated field. 

Pickup ETA

Estimated time and date that the driver will arrive at the Origin address. If the order has been picked up it will have a value of "Completed".

DeliverETA

Estimated time and date that the driver will arrive at the Destination address. If the order has been picked up it will have a value of "Completed".

TotalParcels

Total number of parcels existing on the completed order.

OverParcels

Total number of parcels indicated as "Overages" on the completed order (parcels not originally on the order as expected).

Short

Total number of parcels indicated as "Short" on the completed order (unscanned or undelivered parcels).

Exceptions

Total number of parcels indicated as "Exceptions" on the completed order.

DepartureTime

The time of the departing flight on the order.

DepartureAirline

The name of the airline of the departure flight on the order.

DepartureFlightNum

The flight number of the departing flight on the order.

ArrivalTime

The time of the arrival flight on the order.

Arrival Airline

The name of the airline of the arrival flight on the order.

ArrivalFlightNum

The flight number of the arrival flight on the order.

Attachments

The number of attachments on the order.

DepotScan

Displays a "1" if a depot scan was performed on the order barcode. See Dispatch - Depot Scan

Quick Tip: A depot scan on the order barcode requires X Route and will add a timestamp to the following order status fields Confirmed, Picked Up, and At Depot.

If the order has a dispatch flag set, a red flag icon  will be displayed.

DispatchWarningMinutes

Dispatch show time on the order type of the order.

ReceivedAtDock

The timestamp of when the order was received at the dock. 

AccountKey

Alternate Lookup for the customer associated to the order.

UserData

Columns UserData0 - UserData12 to display the order User Fields.

CreatedWhen

The timestamp of when the order was created.

Right Click Menu

Quick Tip: You can select more than 1 order by using CTRL + Click or Shift + Click keys on your keyboard and clicking on the gray box (first column on the left).

Selection (Shortcut)

Description

Selection (Shortcut)

Description

Dispatch Driver (Num 6)

Opens a form to dispatch or remove a driver from the order.

Edit Order (Num 8)

Open the order form to edit the order.

Edit Order Notes... (')

Open the order form and selects the Notes tab

Edit Order User Fields... (u)

 Open the order form and selects the User Fields tab

Update Status

Update the status of the selected order(s) to

  • Confirmed (Num 1)

  • Picked Up (Num 2)

  • Delivered (Num 3)

Edit Status (Enter)

Open the Order Status form for the order.

Make Next Stop

Select which address of the order should be marked as the next stop for the driver.

  • Origin (Num 4)

  • Destination (Num 5)

Remove Driver (CTRL + Delete)

Remove the driver from the order. The driver will receive a notification that the order has been deleted.

Add to Batch... ([)

Add to or create a new group of orders on the dispatch board. You can use the Look For and Search Under "Batch" to filter and display the batch. 

Add To Consolidation Manifest

Add order to a consolidation manifest which can be printed and distributed to a delivery person.

Send Text Message

Send a message to the driver. See Sending a Message to Mobile User from the Operations App.

Re-send Message (Insert)

Resends order information to delivery personnel via X Mobile.  Feature only available for orders already sent via X Mobile.

Send Cancel Message (Delete)

Send a cancel message to the driver. 

Show User Data

Add columns (UserData0 - UserData12) to display the order User Fields.

Save Layout (Num 0)

Save the On Demand layout. See Grid Layouts on the Dispatch Board.

Reset Layout

Reset the On Demand layout.

Get Directions...

Get directions from the Origin address to the Destination address from Google.

Get Directions to Origin with Google

Get directions from your location to the Origin address from Google.

Get Directions to Destination with Google

Get directions from your location to the Destination address from Google.

Routed

Field Name

Description

Field Name

Description

RouteID

Alphanumeric route ID of the route. The "UNASSIGNED" route ID is a group active stops without an assigned route.

Description

Description of the route. This can only be edited in the route form.

FleetName

Fleet name associated with Fleet ID assigned to the route. Fleet names can be edited in Maintenance > Fleets (Classic Operations App).

PostDate

Date the route was posted. See Post Recurring Orders or Routes.

Stops

Total number of stops on route.

StopCountCompleted

Number of completed stops on the driver's currently assigned routes.

StopCountRemaining

Number of uncompleted stops on the driver's currently assigned routes

StopCountCurrent

Number of stops on the associated route ON the current post date.

StopCountPast

Number of stops on the associated route when the postdate is before the current post date.

StopCountFuture

Number of stops on the associated route when the postdate is after the current post date.

DriverID

Driver ID of driver assigned to the route. A blank DriverID means that there is no driver is assigned to the route.

Nickname

Nickname of the driver assigned to the route. See Drivers (Classic Operations App).

FleetID

Fleet ID assigned to route upon creation of the route.  See Planning - New/Edit Route.

StartTime

Start time set on the route form. It is used for reporting and display purposes only. 

EndTime

End time set on the route form.  It is used for reporting and display purposes only.

OptStatus

Displays 1 if the route has been successfully optimized. 

Completed

Total number of completed stops on route.

Status

Each field shows the number of late stops depending on the time evaluation (Max Time, Preferred Time or ETA Time). Ideally, all stops are delivered before the customer's preferred time, however, sometimes this isn't the case and the stop may not officially be considered late until delivery time exceeds maximum defined time.

These fields show three pieces of information:

  1. Number: The number of late* stops.

  2. Status:

    • On-Time: No stop on the route is late.

    • Late: One or more stops are late*.

  3. Color :

    • Green: No late stops.

    • Yellow: One or more stops are late, however, the last stop is not late.

    • Red: Late stops exist.

*Late: A late stop is when current time exceeds the time specified in parenthesis (Max, Preferred, or ETA) for stops on the route.

StatusPreferred

StatusETA

Early

Number of stops on the route that were completed early (before the preferred time).

Late

Number of stops completed after the Max time of the route stop.

PayLocked

Displays -1 if the driver pay for the route has been locked. See Set Driver Pay.

Right Click Menu

Selection (Shortcut)

Description

Selection (Shortcut)

Description

Dispatch Or Remove Driver...

Opens a form to dispatch or remove a driver from the route.

Edit...

Opens route manifest. See Route Manifest.

Set Driver Pay

See Set Driver Pay.

Optimize Route 

Optimize the route using route optimization. See Route Optimization

Optimize Status 

Displays the last time of optimization, status, and errors. 

Adjust Time Window

Opens a pre-populated advanced find, to allow for adjustments to route stop time windows for the route highlighted. See Bulk Adjustments to Contract or Route Stop Time Windows.

Run Custom Procedure

Allows access to specific custom procedures, available from CXT Software custom services.

Save Layout

Saves current Routed layout.

Reset Layout

Resets Routed field layout to CXT Software standard layout. 

Show/Hide Route Fields

Adds or removes columns from Routed grid.  Use the "Save Layout" function after selecting fields to save changes.

Find Route...

Opens a window to search for a route ID.  If a matching route is found in the Routed grid, the route will be highlighted.

Find Parcel...

Opens a window to search for a parcel barcode.  If a matching parcel is found, another window will open to allow parcel edits and details (including all assigned route stops associated to the parcel).