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Dispatch - New / Edit Posted Route Stop

Dispatch - New / Edit Posted Route Stop

The route stop form allows you to edit information for a posted route stop or to add a new stop to a posted route. 

How to Add a New Route Stop 

From the Classic Operations App

  1. Click the down arrow next to the New button in the toolbar.

  2. Click Route Stop.

From X Route Dispatch Board

Click the New button 

in the toolbar.

From Route Manifest

Click the New Stop button 

at the top.

From Editing a Stop

In the toolbar, click Save and New to create a new stop on the current route, or click Save and Clone to create a new stop on the current route with the same information, except the Location, of the current stop. 

How to Clone a Posted Route Stop

You can clone a posted route stop. 

  1. Open a posted route stop. 

  2. Click Save and Clone.

Basic Information

  • Customer ID

  • Driver ID

  • Date

  • Route ID

  • Active checkbox setting

Location Tab

  • Name

  • Address

    • Address 2

    • City

    • State

    • Zip/Postal Code

  • Stop Type

  • Sequence (This will be one number higher than the original stop)

Required Driver Input Tab

  • Required Driver Input

  • Event

Notes/remarks/action buttons

  • Email/Fax Alerts

Basic Information

  • Parent Stop checkbox

  • Parent Stop drop-down menu

  • Force Location Scan drop-down menu

  • Notes

  • Current Day's Short Remarks

  • Current Day's Long Remarks

Rates Container

  • Pieces

  • Weight

  • Accessorial Item 1

  • Accessorial Item 2

Location Tab

  • Reference 1

  • Reference 2

User Tab

  • User Field 1

  • User Field 2

  • User Field 3

  • User Field 4

  • User Field 5

  • User Field 6

Times Tab

  • Override Time Windows checkbox

  • Min

  • Preferred

  • Max

Misc Tab

  • Secondary Lookup

  • Customer Route ID

  • Customer Stop ID

  • Customer Account ID

  • Override Settlement checkbox AND value

  • Override GL Account

  • Rate Chart Lookup

  • BOL

  • AFL1

  • AFL2

  • Send Parcel Scans Immediately checkbox

How to Edit a Posted Route Stop

From the Classic Operations App

Use the search field in the top right under the toolbar. 

From the Route Manifest

Double-click on any column of the stop you would like to edit, except for the "Name Address Signature" column. 

Clicking on the "Name Address Signature" column will open a web browser with a map showing the address.

How to Delete/Deactivate a Posted Route Stop 

Once a route stop has action taken on it, it cannot be deleted. It can only be deactivated.

Stop Form

Top toolbar

The top toolbar contains icons representing actions that can be taken in regards to the route stop.

Icon

Field Name

Description

Icon

Field Name

Description

Save and Close

Save changes to the route stop and close the form.

Save and New

Save changes to the current route stop and create a new route stop to the current route.

Save and Keep Open

Save changes to the current route stop and keep the form open.

Save and Clone

Save changes to the current route stop and create a new route stop with the information, except for the Location, of the current stop.

Close 

Close the form without saving any changes.

Delete

Delete the current route stop.

Parcels 



Display the parcels form for contract stop parcels. Custom work is required for this functionality to be enabled.

The parcels icon is only displayed if enabled by CXT Software through custom work.

Distribution Parcels

Display the Parcel Manifest. See Parcel Manifest. 

Miscellaneous Data

Display Miscellaneous Data. Miscellaneous Data is used during integration imports if needed for the integration.

Insert File

Insert a file attachment from your computer to the route stop.

View Scan History

Generates and displays a scan history report for this stop it in the default web browser. 

Basic Information

This section of the form contains basic information about the route stop.

Field Name

Description

Field Name

Description

Scan Barcode

The PKID of the posted route stop, an associated stamp, or an on demand order ID.

Quick Tips

When creating a new route stop use one of the following methods to populate this field:

  • To associate the route stop with a customer type the letter C and customer ID. See Customers - New/Edit Customer for more information on customers.

  • To create a route stop based on an on demand order type the letter D and the on demand order ID. See Orders for more information on on demand orders.

  • To assign a stamp to the route stop type the letter S and the stamp ID. See X Route - Stamps for more information on stamps.

View Audit Trail...

Opens the audit trail allowing you to view all the changes made to the stop form.

View Scan History...

Generates and displays a scan history report for this stop it in the default web browser. 

Driver ID

 The ID of the driver assigned to the route.  This field is read-only.  

Quick Tip: Click the on the field name, "Driver ID", to open the "Edit Driver" form for the assigned driver. See Drivers or Drivers (Classic Operations App). 

Date

Date the stop was posted on or assigned if creating a new stop. 

If contracts for the original post date or the changed date are unposted, the posted contract stop will unpost. 

Contract ID / Stop ID

Contract ID and Contract Stop ID of the Contract Stop from which the route stop was posted.  This field is read-only. Both will read "None" if the stop was manually added/created from an on demand order, or imported.  

Quick Tip: Click the on the field name, "Contract ID" or "Stop ID", to view/edit the "Edit Contract" or "Edit Contract Stop" form. See Contracts / Contract Stops - New / Edit Contract Stops. 

Route ID

The ID of the route that the stop is currently assigned. Use the drop-down box to select a different route.

Quick Tip: Click the on the field name, "Route ID", to view/edit the "Edit Route" form for the selected route. See Planning - New/Edit Route. 

Billing Group/Center

The billing group/center for the stop. If the stop is from a contract stop, the originating contract stop’s billing group value will be defaulted into this field. Changes made on this form will act as an override for this stop.

Active

Mark the stop as active or inactive. Inactive stops will post as inactive.  

Parent Stop

Mark the stop as a parent stop for other stops. If this checkbox is checked, this stop will show up in the "Parent Stop" drop-down for other stops on this route. 

This parent/child relationship can be used for activating or deactivating posted routes on the dispatch board.  If the parent is marked as inactive, any children will also be marked inactive - and visa versa, if the parent is marked as active, all of the associated children stops will be activated. 

Arrived

Time and date the driver arrived at the stop. 

Quick Tip: Click on the field name, "Arrived", to insert the current date and time into this field.

Completed

Time and date the stop was completed. 

Quick Tip: Click on the field name, "Completed", to insert the current date and time into this field and set the "Completed By" field to "CSR Manual Completion". 

POD

POD information for the stop, if available. If a signature was captured, the 

 button will be active, and clicking it will display the signature in a new window.

POD Comments

POD comments for the stop.

Completed By

How the stop was completed

  • Handheld Manifest Completion - A driver clicking on the stop in their manifest to open and complete it.

  • Handheld Scan Active Stop - A driver scanning the route manifest barcode, X-xxxx-Rxxxx, to complete it.

  • Handheld Scan Contract Stop - A driver either scanning the L or C barcode related to the stop. The L barcode is the lookup barcode for the stop (X Mobile Secondary Lookup) and the C barcode is the contract stop barcode.

  • CSR Manual Completion - An Operations App user completed the stop by clicking 

     from the above field.  

  • X Internet Completion - An internet user marks the stop as completed via the "Route Tracking" in the Driver Portal (through X Internet or Client Portal).

  • X Internet Driver Completion - A driver marks the stop as completed via the Driver Portal (through X Internet or Client Portal) manifest.

  • Tracked By Last Stop- When Track First and Last Stops Only is enabled on the route and the last stop has been completed. See Planning - New/Edit Route.

Parent Stop (Pull-Down)

Select a stop from the list of stops on the route marked as "Parent Stops" to mark this stop as a child of the selected stop.

Force Location Scan

Force location scan setting for the stop.

  • None

  • Upon Arrival: Requires an arrival scan, where the driver, in the Driver App, has to scan a location barcode that matches the Route Stop Secondary Lookup.

  • Upon Departure: Requires a departure scan, where the driver, in the Driver App, has to scan a barcode that matches the Route Stop Secondary Lookup.

  • Both: Requires both an arrival and departure scan.

See Force Location Scan in the Driver App.

Tabbed Section

This is the tabbed section of the form. 

Location Tab

This tab contains data about the location of a route stop is to take place.

Field Name

Description

Field Name

Description

Name

Name of the location for the route stop.

Address

Address where the stop will occur.  Click 

 to open the address search form.

Stop Type

Type of stop. See Stop Types or Stop Types (Classic Operations App).

Sequence

A number used to place this stop in the route in relation to other stops.  This number must be unique for each stop on a given route.

Reference 1

Customer references.

Reference 2

User Tab

This tab contains any data placed in user fields in relation to a route stop.

Field Names

Description

Field Names

Description

User Field 1

Available fields for additional data to capture on route stops. These field names can be customized on the customer record in the "General" tab under "Route Stop User Field Captions". See Customers - New/Edit Customer.

User Field 2

User Field 3

User Field 4

User Field 5

User Field 6

Times Tab

This tab contains the min, max, and preferred time for a stop.

Field Name

Description

Field Name

Description

Override Time Windows

Overrides the global Options > X Route "Stop Time Settings". See Global Options.

Min

The earliest time the stop should be completed.

Preferred

Preferred time for the stop to be completed.

Max

Latest time the stop should be completed.

Parcels Tab

This tab contains data about parcels for the route stop. 

Field Names

Description

Field Names

Description

Parcel Type

Type of parcel.

Refrigeration Type

The refrigeration type selected:

  • Frozen

  • Refrigerated

  • Room Temperature

See set up requirements for Parcel Refrigeration Types.

Parcel Items

Click to view and edit the parcel items associated with the parcel type.

The Barcode for a parcel item cannot be changed once saved and

Pieces

The number of pieces.

Weight

The weight of the parcel.

Dims

Click to open the Dimensional Weight Calculator. See Dimensional Weight Calculator.

Reference

Parcel barcode string (the scannable entity), that comes from the barcode image scan to show parcel chain of custody and OS&D. 

Description

Description of the parcel

Audit

Click in this column to see the audit trail

Reference2

The parcel barcode.

MasterBarcode

MasterBarcode associated with the parcel on route stop. See Master Barcodes.

ConsolidationBarcode

The ConsolidationBarcode is used for on demand orders but has the same functionality as a master barcode.

UpdatedWhen

Last date and time the parcel information was updated.

UpdatedBy

The last user to update the parcel information.

CreatedWhen

Date and time the parcel information was created.

CreatedBy

The user that added the parcel information.

StatusCode

Status codes, or "exception codes", are used to indicate unsuccessful delivery of a parcel.

MiscData

Miscellaneous data associated with the parcel.

Notes Tab

This tab can be used to add notes for the route stop. See Notes. 

Field Name

Description

Field Name

Description

Note

The note. Click here to add or edit the note. 

Email

If checked, the note will be emailed to the email address in the Email field on the order form when using "[StopNotesTab]" in a Customer Route message format associated with the customer. See Message Formats or  Message Formats (Classic Operations App) and Customers - New/Edit Customer.