Requires X Dispatch 18.0 or newer.

Geofencing allows users to set a geofence radius in miles for drivers, customers, order types, business units, or globally, that can raise an alert to the driver and attach status codes to the order or stop to indicate the status update occurred outside of the geofence. See Nextstop 2 Geofencing or Nextstop 3 Geofencing for more information on how geofencing works in Nextstop.

Geofencing rules only apply to customers that have the "Outside Geofence" status code enabled.
Users must have the "Geofencing" permission under the "Maintenance Functions" enabled to view this section. See Users (Classic Operations App) for how to add a new permission.

To access Geofencing, go to Maintenance > Geofencing.

Field	Description
ID	Geofencing ID that is auto-assigned.
Type	Driver Customer Order Type Business Unit Global
Type ID	ID number for the corresponding "Type". Not available if the "Type" is set to "Global".
Type Name	Name associated with type and ID.
Geofence Radius (miles)	Distance in miles allowed before geofencing alerts and status codes are enabled. Fractions of miles are accepted values (0.5, 0.25, etc.).
Cached GPS Grace Time (Minutes)	Grace time in minutes that GPS data will be cached. The default value is 0. Max time allowed is 60 minutes. See How to Set Up a GPS Grace Time for Nextstop 2 or How to Set Up a GPS Grace Time for Nextstop 3. Requires X Dispatch 18.1 or newer.
Priority	Priority level when there are overlapping criteria. If 2 priority values are the same, the lowest "Geofence Radius (miles)" value will be used. Example: Different Priority A driver is picking up an order for a customer, and two different Geofencing configurations apply. The applicable settings differ in "Geofence Radius (miles)" and "Priority". Since the driver has "Priority" set to 1 and the customer a "Priority" of 2, the "Geofence Radius (miles)" set for the driver will be used. Example: Same Priority A driver is picking up an order for a customer and multiple different Geofencing settings apply, with differing "Geofence Radius (miles)" and the same "Priority" level. Since the driver "Geofence Radius (miles)" is set to "1" and the customer has it set to "5", the "Geofence Radius (miles)" set for the driver will be used.

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How to Add a New Geofencing Rule

For X Dispatch 19.2 or Older

Before you can use using geofencing, you must create a new status code with the description "Outside Geofence" and enable the status for the customers who will be using this feature. If the "Outside Geofence" status code is not created, there will be no record that the driver was outside the geofence radius.

Click here to read more on how to create the status code...

Go to Maintenance > Status Code.
Enter an Exception ID.
Enter a Description.
Select Exception Type.
Optional: Enable InternetDispaly, MobileDisplay, AddToAllCustomers.
Click the save icon in the toolbar.

Enter "OutsideGeo" as the Exception ID.
Enter "Outside Geofence" as the Description.

The description must match exactly.
Select "Both" as the Exception Type.
If you would like to enable geofencing for all customers, on the main Status Codes page click the green icon in the Enable All Customers column. If you would only like specific customers to be able to use geofencing, see Enable Geofencing for Specific Customers below.

See Status Codes (Classic Operations App) for more information.

Go to Maintenance > Geofencing.
Click the + button in the top right.

Alternate Steps

Click the arrow next to the New button, or press Alt + N keys.
Select Geofence.

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How to Edit a Geofencing Rule

Go to Maintenance > Geofencing.
Click the geofencing rule you would like to edit or click the action menu at the end of the row and select Edit.
Quick Tip

You can open 2 edit forms by selecting the checkboxes of the geofencing rules and clicking the edit pencil icon in the top right.

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How to Delete a Geofencing Rule

Go to Maintenance > Geofencing.
Click the action menu at the end of the row for the geofencing rule you would like to delete.
Select Delete.

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"Outside Geofence" Status Code

Geofencing uses the "Outside Geofence" status code. See Status Codes (Classic Operations App) for more information.

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"Outside Geofence" in Rapidship

When Internet Display is enabled, Rapidship users can see the status code in the Track Order and Route Tracking sections of Rapidship. See Track Order and/or Route Tracking.