Active Work

Active Work displays all shipments currently assigned to the driver. It is broken into the following sections:

To view Active Work, right-click on a driver in the Drivers section of Visual Dispatch BETA.

Map

The map can display shipment and driver information.

Shipment Pins

The shipment pins allow you to see the shipment location and the tracking ID.

Pin colors

Green - Pickup
Red - Delivery

Click on or hover over a pin to display detailed information about a shipment or a group of shipments.

Driver Pins

The driver pins allow you to see where drivers are with the driver ID and a vehicle icon. When hovering over the driver pin, the driver ID and name will be displayed, or click the driver pin to keep the information displayed.

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Shipments

The Shipments section allows you to view information about the driver’s shipments at a glance. See Visual Dispatch Shipments Field Descriptions for more information on each column.

Actions

Action	Description
Assigned Orders	Selected option on which shipment location pin(s) to display. Both Destination Origin
Current Location	Selected option on which driver location pin(s) to display. Driver Reports: Displays location information based on actions taken at stops (work being completed). It will only ever show breadcrumbs at the expected stops a driver has and is a good alternative if no GPS information is available from the driver’s device. GPS: Displays the GPS details from the driver’s device. This is the more common and most accurate option. GPS & Driver Reports: Displays GPS information when available, or location information based on action being taken at stops (work being completed) when GPS information is unavailable.
View Driver History	Display historic driver tracking details showing how a driver moved around during their shifts. See View Driver History.
Sequence	Display the Order Sequence form that allows you to arrange the sequence of the pickup and delivery of the driver’s orders. See Order Sequence.
Show/Hide Columns	Select which columns are visible in the section.
Refresh	Manually refresh the the driver’s active work.
Keyboard Shortcuts	Displays keyboard shortcuts that can be used in each section. See Visual Dispatch Keyboard Shortcuts.

Right-Click Menu

To view the shipment menu, right-click on the shipment.

Menu Option	Description
View Tracking Status	The Tracking Status displays the status information of a shipment which includes information such as timestamps for specific tasks, POD, signature, invoice numbers. Click here to view Tracking Status image...
Assign to Driver	Assign the shipment to another driver.
Get Directions	Get directions from the Origin Address to the Destination Address on the order from Google.
Highlight After Dispatch	Where the highlight should be immediately after dispatch. Top Unassigned Job Last Unassigned Job
Re-send Message	Resends shipment information to delivery personnel via Q Codes. Feature only available for orders already sent via Q Codes.
Send Cancel Message	Send a cancel message to the driver that displays in their app notifications or Q Codes, but does not actually cancel the shipment.
Update Status	Update one of the following statuses with a timestamp Confirmed Picked Up Delivered
Pin Selected	Display map pins of shipments that have been selected with a checked checkbox.