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The General tab holds the general information about the driver.

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Field Name

Description

ID

Driver ID number entered when creating a new driver.

Human Resource

Human Resource ID and name for the human resource record associated with the driver. Use the icon after the input field to view or edit the human resource record. See Human Resource

Only active human resource records within the business unit filter, if any, will be displayed.

Vehicle

Vehicle ID and description for the driver. Use the Edit icon  to view or edit the vehicle. See Vehicles.

Fleet

The driver's assigned fleet. See Fleets.

Default Comments

Text entered here will show in the "Comments" column on the dispatch board.

Performance

Performance score. See Driver Ranking Configuration

Preferred End Time

The driver's preferred end time for the day.

Home Zip

Zip code for the driver's starting location.

Distance to Office

The distance between the office and where the driver starts each day.

Primary Format

Primary message format that the driver is using when receiving orders and/or messages to their email or device. See Message Formats

Primary Email

For the Driver App notifications, the format XXXXXXXXXX@xmobile, where the "XXXXXXXX" is a unique 10 digit number.  

If you are using this field for emails only, and not the Driver App notifications, the primary email address for the driver.  

Swap Email Addresses

Click this button to swap the Primary Email with the Secondary Email.

Secondary Format

Secondary message format that will be used with the "Secondary Email". See Message Formats

Secondary Email

An email address to be used as a backup. 

Enter the drvier's email here if he/she will be able to update the Driver App password. See Setting and Resetting a Driver's Password for the Driver App.

Labels

Label(s) to be used for reporting purposes. See Labels.

Allow Nextstop Access

When toggled on, the driver is able to log in to the Driver App with the ID and Password.

Password

Driver's password used to log into the Driver App.

Confirm Password

Used to confirm the Password when creating or updating the driver's password.

Logout Driver

Remotely logout the driver from the Driver App.

Capabilities

The Capabilities tab lists the driver capabilities, or items a driver is able to handle on an order. Use the Filter search to easily find driver capabilities, or click Toggle All to check or uncheck all driver capabilities. Capabilities can be added or edited in the Items section. 

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The Driver App tab holds information and permissions for the driver's Driver App usage.

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Field Name

Description

Mobile App Version

The version of the Driver App that the driver used last.

Device Manufacturer

The manufacturer of the device the driver used last. 

Device OS Version

The OS version of the device the driver used last. 

Device Model

The model number of the device the driver used last. 

Toggle All

Check or uncheck to enable or disable all settings on this list. 

Allow Driver Password Reset

Allow the driver to request a password reset link to be sent to the Primary driver's email address from the Driver App.

Allow remote Check In

Allow the driver to remotely check in to dispatch board for dispatching.

Allow remote Check Out

Allow the driver to remotely check out of dispatch board for dispatching.

Note

The driver will be able to remove themselves without any notification to the dispatcher.

Allow Updates To Pieces And Weight Fields

Allows drivers to manually update the order or stop-level pieces and weight fields in the Driver App.

Allow Updates To Pieces And Weight From Parcel Scans

Allows the driver's parcel scans in the Driver App to update the order or stop-level pieces and weight fields based on the Global Options > Mobile tab permission. See Global Options

Allow Viewing Accessorials

  • Allow Adding

  • Allow Editing

Allow the driver to add and/or edit accessorial items in the Driver App.

Enable Automatic Optimizations for Orders

When checked, automatic re-optimization when a significant event is detected for a driver's on-demand orders is enabled. See Route Optimization.

Note

This is a setting for on-demand orders only. 

Mobile Options

Info

You must have the “Mobile Users” permission enabled to view the Mobile Options tab. See Users on how to add/edit user permissions.

The Mobile Options tab displays the mobile options for the driver. Hover over the question mark or see Mobile Option Sets Definition for descriptions of the mobile option.

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Default Setting Override

Excerpt

A warning icon appears when defaults are overridden.

Image RemovedMobileOptionsOverride.pngImage Added

RO Services

The RO Services tab holds assisted dispatch settings for the driver.

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