Driver Ranking Configuration in the Classic Operations App
- Michelle Cabaya (Unlicensed)
You can rank drivers on the On-Demand Dispatch board to help find drivers best suited for a selected order. This can be helpful when determining which driver should receive a specific order, especially when a dispatcher may not know the drivers well, or it can also be a way to reward your higher performing drivers with more work.
The setting values will be unique based on your company. Below are recommended starting values that will need to be tweaked with some trial and error for driver ranking to perform best for your company.
How is Driver Ranking Determined?
All drivers start with a base score of 3000 points. Points are then added or removed from that score depending on settings in the Dispatch tab of the Global Options, driver records, and vehicle records.
Setting Up Global Options
To set up Global Options for driver ranking configure Enforce capabilities when ranking and Tunable Dispatch Parameters. See Global Options.
Enforce capabilities when ranking
Configure the Enforce capabilities when ranking field is on the left side of the Dispatch tab. Select how Capabilities set in the driver record will affect driver ranking.
Enforce - The driver score will be 0 when the driver doesn't have the capability needed for the order.
Warn - The driver score will not be affected and the dispatcher will receive a warning that the driver doesn't have the capability for the order. The driver score will be highlighted yellow when the driver does not have all the capabilities for the order.
Ignore - The driver score will not be affected and the dispatcher will not receive a warning that the driver doesn't have the capability for the order.