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Table of Contents
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Field NameDescription
Scan Barcode

The PKID of the posted route stop, an associated stamp, or an on demand order ID.

Tip
titleQuick Tip

When creating a new route stop use one of the following methods to populate this field:

  • To associate the route stop with a customer type the letter C and customer ID. See Customers - New/Edit Customer for more information on customers.

  • To create a route stop based on an on demand order type the letter D and the on demand order ID. See Orders for more information on on demand orders.

  • To assign a stamp to the route stop type the letter S and the stamp ID. See X Route - Stamps for more information on stamps.


View Audit Trail...

Opens the audit trail allowing you to view all the changes made to the stop form.

Info

For X Dispatch 19.2 or older. For newer versions see Top Toolbar above.


View Scan History...

Generates and displays a scan history report for this stop it in the default web browser. 

Info

For X Dispatch 19.2 or older. For newer versions see Notes/remarks/action button below.


Driver ID

 The ID of the driver assigned to the route.  This field is read-only.  

Tip
titleQuick Tip

Click the on the field name, "Driver ID", to open the "Edit Driver" form for the assigned driver. See Drivers (Classic Operations App). 


Anchor
xd19DateImprovement
xd19DateImprovement
Date

Date the stop was posted on or assigned if creating a new stop. 

Info

In X Dispatch 19.0 or newer, this field is editable for both route stops and contract stops. For older versions, this field is editable only for route stops and not for contract stops. 

If contracts for the original post date or the changed date are unposted, the posted contract stop will unpost. 


Contract ID / Stop ID

Contract ID and Contract Stop ID of the Contract Stop from which the route stop was posted.  This field is read-only. Both will read "None" if the stop was manually added/created from an on demand order, or imported.  

Tip
titleQuick Tip

Click the on the field name, "Contract ID" or "Stop ID", to view/edit the "Edit Contract" or "Edit Contract Stop" form. See Contracts / Contract Stops - New / Edit Contract Stops. 


Route ID

The ID of the route that the stop is currently assigned. Use the drop-down box to select a different route.

Tip
titleQuick Tip

Click the on the field name, "Route ID", to view/edit the "Edit Route" form for the selected route. See Planning - New/Edit Route. 


ActiveMark the stop as active or inactive. Inactive stops will post as inactive.  
Parent Stop

Mark the stop as a parent stop for other stops. If this checkbox is checked, this stop will show up in the "Parent Stop" drop-down for other stops on this route. 

This parent/child relationship can be used for activating or deactivating posted routes on the dispatch board.  If the parent is marked as inactive, any children will also be marked inactive - and visa versa, if the parent is marked as active, all of the associated children stops will be activated. 

Arrived

Time and date the driver arrived at the stop. 

Tip
titleQuick Tip

Click on the field name, "Arrived", to insert the current date and time into this field.


Completed

Time and date the stop was completed. 

Tip
titleQuick Tip

Click on the field name, "Completed", to insert the current date and time into this field and set the "Completed By" field to "CSR Manual Completion". 


POD

POD information for the stop, if available. If a signature was captured, the  button will be active, and clicking it will display the signature in a new window.

POD Comments


Info

Requires X Dispatch 20.0 or newer.

POD comments for the stop.

Completed By

The person who completed the stop, or "CSR Manual Completion" if the stop was completed by clicking  from the above field.  

Note

If you run custom reports based upon any "Route Stop Completion Type", these reports need to be updated to include a new completion type: "X Internet Driver Completion" (introduced in X Dispatch 16.2.0).  Please contact Customer Service  to request assistance.   


Parent Stop (Pull-Down)

Select a stop from the list of stops on the route marked as "Parent Stops" to mark this stop as a child of the selected stop.
Anchor
xd18ForceLocationScan
xd18ForceLocationScan
Force Location Scan


Info

Requires X Dispatch 18.0.

  • None
  • Upon Arrival: Requires an arrival scan, where the driver, in Nextstop, has to scan a location barcode that matches the Route Stop Secondary Lookup.
  • Upon Departure: Requires a departure scan, where the driver, in Nextstop, has to scan a barcode that matches the Route Stop Secondary Lookup.
  • Both: Requires both an arrival and departure scan.

See Force Location Scan in the Driver App.

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Field NamesDescription
User Field 1Available fields for additional data to capture on route stops. These field names can be customized on the customer record in the "General" tab under "Route Stop User Field Captions". See Customers - New/Edit Customer.



User Field 2
User Field 3
User Field 4
User Field 5
User Field 6

Times Tab

This tab contains the min, max, and preferred time for a stop.

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Field NameDescription
Override Time Windows

Overrides the global Options > X Route "Stop Time Settings". See Global Options.

MinThe earliest time the stop should be completed.
PreferredPreferred time for the stop to be completed.
MaxLatest time the stop should be completed.

Parcels Tab

This tab contains data about parcels for the route stop. 

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Field NamesDescription
Parcel TypeType of parcel.
Refrigeration Type


Info

Requires X Dispatch 19.2 or newer.

The refrigeration type selected:

  • Frozen
  • Refrigerated
  • Room Temperature

See set up requirements for Using Parcel Refrigeration Types.

Parcel Items


Info

Requires X Dispatch 19.2 or newer.

Click to view the parcel items and quantities associated with the parcel type.

PiecesThe number of pieces.
WeightThe weight of the parcel.
Dims


Info

Requires X Dispatch 21.1

Click to open the Dimensional Weight Calculator. See Dimensional Weight Calculator.

ReferenceParcel barcode string (the scannable entity), that comes from the barcode image scan to show parcel chain of custody and OS&D. 
DescriptionDescription of the parcel
AuditClick in this column to see the audit trail
Reference2The parcel barcode.
MasterBarcodeMasterBarcode associated with the parcel on route stop. See Master Barcodes.
ConsolidationBarcodeThe ConsolidationBarcode is used for on demand orders but has the same functionality as a master barcode.
UpdatedWhenLast date and time the parcel information was updated.
UpdatedByThe last user to update the parcel information.
CreatedWhenDate and time the parcel information was created.
CreatedByThe user that added the parcel information.
StatusCodeStatus codes, or "exception codes", are used to indicate unsuccessful delivery of a parcel.
MiscDataMiscellaneous data associated with the parcel.

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This tab contains required driver input for the stop. Click the Add New button to add a new required driver input for the stop. See Driver App Nextstop 3 Required Driver Input. Double click on a required driver input to add a driver response or edit / delete the required driver input.

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Field NameDescription

Driver Notes

Info

"Notes" in X Dispatch 20.0 or older.


General notes about the route stop.

Displayed in Nextstop on the Stop Info screen and in X Internet it is displayed under Short Remarks column with the Current Day's Short Remarks in Route Tracking. If the stop is consolidated in Nextstop, only the Remarks of the first consolidated will be displayed.

Tip
titleQuick Tip
  • You can add Driver Notes to a message format by adding the "[StopNotes]" field to the Message Format. See Message Formats (Classic Operations App). 
  • Entering a URL in this field will display as a clickable link in Nextstop 3.1.1 or newer.


Current Day's Short Remarks

Short remarks if the order is a scheduled stop. 

Displayed in Nextstop on the Stop Info screen and in X Internet under Short Remarks column in Route Tracking. If the stop is consolidated in Nextstop, only the Remarks of the first consolidated will be displayed.

Tip
titleQuick Tip

Entering a URL in this field will display as a clickable link in Nextstop 3.1.1 or newer.


Current Day's Long Remarks

Long remarks if the order is a scheduled stop.

Displayed in Nextstop on the Stop Info screen. If the stop is consolidated in Nextstop, only the Remarks of the first consolidated will be displayed.

Tip
titleQuick Tip

Entering a URL in this field will display as a clickable link in Nextstop 3.1.1 or newer.


Email/SMS Text Alerts

Info

"Email/Fax Alerts" in X Dispatch 20.0 or older.


The email address and/or phone numbers to automatically receive status update notifications for your this route stop. You can enter multiple email addresses and/or phone numbers by separating them with a semicolon ";".
Arrived / ETA / Completed


Info

Requires X Dispatch 21.1 or newer.

These checkboxes determine which emails will be sent during the pickup or delivery process. If a checkbox is grayed and you are unable to check it, this means that the status event is not set up with a message format in the customer record for the customer on the order. 

  • Arrived - A message is sent when a route stop is marked with the "Arrived" time stamp.
  • ETA - A message is sent when a route stop's ETA is updated with more than a 10 minute change.
  • Completed - A message is sent when a route stop is marked with the "Completed" time stamp.
Labels


Info

Requires X Dispatch 20.0 or newer.

Label(s) to be used for reporting purposes. See Labels (Classic Operations App).

Booked AmountTotal from rates section.
Audit Trail


Info
Requires X Dispatch 20.0 or newer. For older versions See Basic Information above.

Opens the audit trail allowing you to view all the changes made to the stop form.

Parcels

Display the Parcels form for contract stop parcels. 

Info

The Parcels button is only displayed if enabled by CXT Software through custom work.


Distribution ParcelsDisplay the Parcel Manifest. See Parcel Manifest. 
DeleteDeletes the route stop and closes the window.
Save and NewSaves changes made to the route stop and opens a new form to create a new route stop.
Save and CloseSaves changes made to the route stop and closes the window.
CancelDiscards any changes made and closes the window.

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