Global Options

CXT Customer

In X Dispatch 21.1 or older. 

CXT Software customer name. Assigned by CXT Software and cannot be modified.

CXT Customer ID

CXT Software customer ID. Assigned by CXT Software and cannot be modified.

Company Location ID

Used to identify company location id number.

Name

Company name. This information is used throughout X Dispatch.

Address

Company address.

City, State, Zip

City, State, and Zip of where your company is located.

Phone

Company phone number.

Fax

Company fax number.

Web Address

URL for company web site.

E-mail

Main email address.

Shipping Label

Two options:

• URL: Enter web address for shipping label. Auto populated for Cloud customers and cannot be changed.
• Procedure: Select a custom procedure to generate shipping label. See Shipping Labels in X Dispatch.

Scanned Docs URL

Invoice Database File(Button)

Reports Database File(Button)

Link to Microsoft Access for access to historical data.

Server Postal Code

Maximum Attachment Size (MB) Allowed

Maximum size of a single file that can be uploaded into X Dispatch.  (Maximum file size can be set to as high as 255 MB)

Amazon S3 settings. Managed by CXT for Cloud customers. On-premise customers see Using Amazon Simple Storage Service (S3) with X Dispatch for more information.

Left Click Mapping

Mapping service used when you left click on an address in X Dispatch.

Right Click Mapping

Mapping service used when you right click on an address in X Dispatch.

City

"Default City" when taking a new address.

State

"Default State" when taking a new address.

Display Warning....

This will allow you to specify how long an order can be open on the dispatch screen before the user is prompted that the order is still open, enter 0 to disable the warning.

How to calculate the charges for distances.  Select from:

• Miles
• Kilometers

Field Name

The name that is displayed for each "User Field" on an order. See How to Set Up User Definable Fields for Orders.

Pickup Wait Time Item

The item selected will be automatically added to the order's charges with the quantity set to the time, in minutes, between the "At Origin" and "Picked Up" status.

Pickup Threshold (Minutes)

Length of time before the pickup wait time item is added to the order.

Example: You allow for 15 minutes of waiting time before charging the customer for waiting time.

Delivery Wait Time Item

The item selected will be automatically added to the order's charges with the quantity set to the time, in minutes, between the At Destination and Delivered Status.

Delivery Threshold(Minutes)

Length of time before the delivery wait time item is added to the order.

Example: You allow for 15 minutes of waiting time before charging the customer any additional waiting time after the 15 minutes will be added to the order based on the item chart set up for the order type.

This must match the GL account you have set up in Peachtree.

How to assign revenue for business unit. Select from:

• Customer
• Driver

Resolve surcharge conflicts by

Plug'n Pay Processor 

Use auth method to validate credit card

Host server

Should be set as payflowpro.paypal.com. This can be selected by using the drop down arrow.

Merchant partner

The Merchant partner you have set up with PayPal.

Vendor ID

The Vendor ID you have set up with PayPal (Contact PayPal for assistance with setting up an account).

Password

Password that goes with your Vendor ID.

Convert Customer Cards to Plug'n Pay

How you would like to enforce the X Dispatch credit limit. Select from:

• Ignore
• Warn
• Enforce

Default dispatch E-Mail address

When sending orders or messages to a driver, this is the return email address that is used when the driver replies to the message or updates an order using the Q codes if there are no email addresses associated to that driver's fleet.

Dispatch refresh interval

Interval that the dispatch board will automatically refresh at.

Ranked order refresh interval

The automatic refresh interval that is used when you are ranking drivers for orders.

Enforce capabilities when dispatching

This will look at the capabilities that a driver has. If the order requires a capability that a driver does not have, it will keep you from dispatching the order to that driver. You will be prompted with a message that lists the capabilities that the driver needs for this order.

Enforce capabilities when ranking

This will take in to account the drivers capabilities when ranking the drivers for an order.

This will take in to account the drivers capabilities on an order form. 

Example: If there is a HAZMAT item in the order that requires approval for a driver to deliver, it would check if the driver has this certification when assigning to an order. Then depending on your selection, it will "enforce" or "warn" the CSR.

Enforce critical dates

Critical dates are stored in Human Resources that can refer to items such as drivers license, insurance, or immigration expirations and in Vehicles (Classic Operations App) for items such as registration and insurance.

• Enforce - The dispatcher will not be able to dispatch the driver or vehicle if one or more of the items are expired.
• Warn - The system will prompt the dispatcher if they would like to dispatch the driver or vehicle despite the expiration.
• Ignore - The expiration dates are not monitored by X Dispatch.

Enable & Track "Received At Dock" (Check Box)

Checking this box enables another status tracking option called Received at Dock. This can be found under order status on the order form.

Field Name 

These are all user definable fields used to customize the field name of fields in the User Data section of vehicle records. See Vehicles (Classic Operations App).

Display Reminders at random

Randomizes "Tip of the Day" pop-ups. If it's not checked, tips show in the order they were entered.  This option is set for the local computer only, it is not a global setting.

Use server time on workstation

When checked, X Dispatch uses server time instead of workstation time. This option is set for local computer only, it is not a global setting.

Allows manual adjustment of "Due From" time on orders.

Enable sales tax processing

Enables sales tax usage during order rating. Sales tax still must be setup under Maintenance > Sales Tax.

Allow blank destination on orders

Item Comments Classic Mode

When enabled,  this feature automatically adds comments to order items on the Charges tab describing how charge was calculated.

Enable Parcel Refrigeration Types

Enable the "Parcel Refrigeration Type Enforcement" field within Maintenance > Parcel Types that controls whether a Nextstop user is required to select a refrigeration type of Frozen, Refrigerated, or Room Temperature on specific parcel types.

Display last ___ (qty) orders on main orders form

Sets number of orders  displayed in the X Dispatch "Orders" screen. The maximum number of orders allowed is 1000.

Customer ID Algorithm

Sets how the Generate ID  feature works that is used to create a system-generated customer number when adding a new customer.  Two options are available:

1. Maximum ID Plus 1 - Creates new customer number by adding "1" to the highest customer number on file.
2. Next Available ID - Creates new customer number by finding gaps in current customer number list (lowest to highest).  Once all gaps are used, reverts to "Maximum ID Plus 1" methodology.

The background image that displays behind signature wherever a signature image can be viewed.  (X Dispatch, X Route, X Internet, Remote Order Entry, etc.)

Opacity

Sets opacity (transparency) level of "Watermark Image" wherever it is viewed.  This adjustment allows image to be somewhat "faded out" so it doesn't interfere with signature.

Test Watermark

Courier ID provided by Ensenda to those delivery companies performing Ensenda work.

URL provided by Ensenda to those delivery companies performing Ensenda work.

Sets default drop down box to "Can Address" when entering and validating new addresses.

Retype same password entered in previous "Password" field.