Messages in the Driver App

Tap INBOX to view messages received and OUTBOX to view pending outgoing messages. The selected view option will be highlighted green.

Send a Message from the Driver App

1. Tap Messages in the menu on the top left.

2. Tap Compose on the bottom right.

3. Tap Send to to select the email address to send the message to. 

4. Enter a Subject and Message.

5. Tap Send on the bottom right. 

Read a Message in the Driver App

1. Tap Messages in the menu on the top left.

2. Tap the message you would like to read.

Reply to a Message in the Driver App 

Drivers can reply to the original sender of a message. Drivers cannot choose a different recipient.

1. Tap Messages in the menu on the top left.

2. Tap the message to reply to.

3. Tap the Reply icon on the bottom right.

   

Alternate 

1. Tap Messages in the menu on the top left.

2. Swipe left on the message.

3. Tap Reply.

Delete a Message in the Driver App 

1. Tap Messages in the menu on the top left.

2. Tap the message to be deleted.

3. Tap the Delete icon on the bottom left.

   

    

Alternate Steps 

1. Tap Messages in the menu on the top left.

2. Swipe left on the message.

3. Tap Delete.

How to Send a Message from the Operations App

From the On-Demand Dispatch board or the Route Dispatch board.

1. Select the driver you would like to send the message to.

2. Right-click and select Send Text Message or press M on your keyboard. 

   

3. Optional. Select a From address or type in a new email address. 

4. Optional. Select recipients from the mobile user or distribution group lists on the left, or manually enter a new email address into the recipient list followed by a semicolon.  

5. Enter a Subject and Body under Message. You can use a Canned Message to easily add to the Body.

6. Click Send.

See Sending a Message to Mobile User from X Dispatch for more information.

 Options Menu

The options menu on the bottom right displays options for the Messages screen.