How to Set Up a GPS Grace Time for the Driver App

Owned by Michelle Cabaya
Last updated: Jul 10, 2022
2 min read

You can set a GPS grace time in minutes that will allow GPS data to be cached, so mobile users will not have as much of a delay due to geofencing when doing status updates.

Step-by-step guide

For the most accurate geofencing, it is recommended that the Cached GPS Grace Time (Minutes) field remains set to the default 0 minutes. Using a cached GPS grace time can cause the "Outside Geofence" status code to not appear on orders/stops if the cached GPS was collected inside of the geofence radius.

  1. Go to Maintenance > Geofencing. 

  2. Click on the driver you would like set up a GPS grace time for.

  3. Edit the "Cached GPS Grace Time (Minutes)". Max cache time is 60 minutes.

  4. Click the green save icon.