From the place order screen, you can see a list of recent orders and quickly view the tracking information, create order from recent orders, or create an order template. 

You can place contactless orders by checking the Contactless Pickup/Delivery checkbox and enter Contactless Pickup/Delivery Instructions.

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How to Place an Order

Detailed Ordering

Detailed ordering is the default view when placing orders from a computer. This view allows you to enter optional parcel specific information and add several orders into a cart. If you do not see the + Add to Cart button under the map contact your carrier's customer support. 

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Basic Ordering

You can switch to the basic ordering view by clicking the three dots at the top of the Place Order page and select Switch to Basic Ordering. This allows you to quickly place an order similar to the default view on a mobile device.  

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How to Place From Recent Orders

You can create a new order with information from recent orders in the "Detailed Ordering" view. This is not available in the "Basic Ordering" view.

1. Click the Create from Recent Orders button. If you do not see this button contact your carrier's customer support. 

2. Click the menu icon  in the "Actions" column.

3. Select an action

   • Create a Duplicate Order: Use the same origin and destination addresses in the new order, with the options to use the same order type, references, and billing groups.

   • Create a Round Trip: Reverse origin and destination addresses in the new order.

   • Create a Continuation: Use the destination address as the origin address for the new order.

   • Create Using Same Origin: Start a new order with the same origin address.

   • Create Using Same Destination: Start a new order with the same destination address. 

   • Add to Cart: Add a duplicate order to your cart. If the order requirements are not met, or the order types are missing, a caution symbol will be displayed next to the order in the cart. If you do not see this option contact your carrier's customer support.

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How to Place From Recent Templates

You can create a new order from a template in the "Detailed Ordering" view. This is not available in the "Basic Ordering" view.

1. Click the Place from Recent Template button. If you do not see this button contact your carrier's customer support.

2. Click the menu icon  in the "Actions" column of the template you would like to use. You can use the Search field to search for a template for templates not recently used.

3. Select an action

   • Create Order: Create order from the template.

   • Add to Cart: Add an order created from the template to your cart. If the order requirements are not met, or the order types are missing, a caution symbol will be displayed next to the order in the cart. If you do not see this option, contact your carrier's customer support.

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Entering an Address

Use the icons to select how you would like to search and enter an address.

 Google Places

Populate the address field by searching Google by location name or address.

 Address Book

Search your address book for an address to be entered in the address field. If you do not see this button contact your carrier's customer support.

 Drop Pin

Use Google Maps to zoom into a location and drop a pin to populate the address field.

 Location and Lookup Barcodes

Use a Bluetooth or USB scanner or manually enter an address Lookup or Location Barcode to quickly enter an address provided by your carrier. 

 Enter Manually

Manually enter an address.

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Using Parcel Specific Information

Using Parcel Specific Information allows the creation of generic parcels or the ability to enter barcodes. The Total Parcel Count and Total Parcel Weight will be deactivated when using this option. To use parcel specific information click the + Add Parcel button in the Order Information section.

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