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On Demand
The Shipments On Demand section allows you to view information about the driver’s shipments at a glance. See Visual Dispatch Shipments Field Descriptions for more information on each column.
Actions
Action | Description |
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 Assigned Orders | Selected option on which shipment location pin(s) to display.
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 Current Location | Selected option on which driver location pin(s) to display.
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 View Driver History | Display historic driver tracking details showing how a driver moved around during their shifts. See View Driver History. |
 Sequence | Display the Order Sequence form that allows you to arrange the sequence of the pickup and delivery of the driver’s orders. See Order Sequence. |
 Show/Hide Columns | Select which columns are visible in the section. |
 Refresh | Manually refresh the the driver’s active on demand work. |
 Keyboard Shortcuts | Displays keyboard shortcuts that can be used in each section. See Visual Dispatch Keyboard Shortcuts. |
Right-Click Menu
To view the shipment On Demand menu, right-click on the shipment.
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Assign to Driver
Menu Option | Description |
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Order Status
The Order Status displays the status information of a shipment which includes information such as timestamps for specific tasks, POD, signature, invoice numbers.
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Assign to Driver | Assign the shipment to another driver. | |||||
Edit Order Notes | Modify the Notes on the Shipment order form. | |||||
Edit Order User Fields | Modify the User Fields on the Shipment order form. | |||||
Get Directions | Get directions from the Origin Address to the Destination Address on the order from Google. | |||||
Highlight After Dispatch | Where the highlight should be immediately after dispatch.
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Pin Selected | Display map pins of shipments that have been selected with a checked checkbox. | |||||
Re-send Message | Resends shipment information to delivery personnel via Q Codes. Feature only available for orders already sent via Q Codes. | |||||
Send Cancel Message | Send a cancel message to the driver that displays in their app notifications or Q Codes, but does not actually cancel the shipment. | |||||
Update Status | Update one of the following statuses with a timestamp
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View Order | Opens the Shipment order form for this Shipment; also allows editing the Shipment order form.
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View Tracking Status | The Tracking Status displays the status information of a shipment which includes information such as timestamps for specific tasks, POD, signature, and invoice numbers.
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Routes
The Routes section allows you to view information about the driver’s routed work at a glance. See Visual Dispatch Shipments Field Descriptions for Routes for more information on each column.
Actions
Action | Description |
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Show/Hide Columns | Select which columns are visible in the section. |
Refresh | Manually refresh the driver’s active routed work. |
Right-Click Menu
To view the Routes menu, right-click on the shipment.
Menu Option | Description | ||
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Adjust Stop Times | Opens a pre-populated advanced find, to allow for adjustments to route stop time windows for the route highlighted. | ||
Assign to Driver | Assign a stop to a driver. | ||
Clone Route | Clone the route. You can choose whether or not to clone all route stops. Cloning does not include information such as parcels, completion times, PODs, etc.
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Remove Driver | Disabled when multiple shipments are selected. Remove the driver from the shipment. You will have the option to send the driver a notification that the shipment has been canceled. | ||
Run Custom Procedure | Allows access to specific custom procedures, available from CXT Software custom services. | ||
View Parcels | Opens the Parcel Portal to view associated parcels. See Parcel Portal . | ||
View Route Manifest | Opens the Route Manifest in a new window. |