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Field Name

Description

Scan Barcode

The PKID of the posted route stop, an associated stamp, or an on demand order ID.

Tip

Quick Tips

When creating a new route stop use one of the following methods to populate this field:

  • To associate the route stop with a customer type the letter C and customer ID. See Customers - New/Edit Customer for more information on customers.

  • To create a route stop based on an on demand order type the letter D and the on demand order ID. See Orders for more information on on demand orders.

  • To assign a stamp to the route stop type the letter S and the stamp ID. See X Route - Stamps for more information on stamps.

View Audit Trail...

Opens the audit trail allowing you to view all the changes made to the stop form.

View Scan History...

Generates and displays a scan history report for this stop it in the default web browser. 

Driver ID

 The ID of the driver assigned to the route.  This field is read-only.  

Tip

Quick Tip: Click the on the field name, "Driver ID", to open the "Edit Driver" form for the assigned driver. See Drivers or Drivers (Classic Operations App)

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Date

Date the stop was posted on or assigned if creating a new stop. 

Info

If contracts for the original post date or the changed date are unposted, the posted contract stop will unpost. 

Contract ID / Stop ID

Contract ID and Contract Stop ID of the Contract Stop from which the route stop was posted.  This field is read-only. Both will read "None" if the stop was manually added/created from an on demand order, or imported.  

Tip

Quick Tip: Click the on the field name, "Contract ID" or "Stop ID", to view/edit the "Edit Contract" or "Edit Contract Stop" form. See ContractsContract Stops - New / Edit Contract Stops

Route ID

The ID of the route that the stop is currently assigned. Use the drop-down box to select a different route.

Tip

Quick Tip: Click the on the field name, "Route ID", to view/edit the "Edit Route" form for the selected route. See Planning - New/Edit Route

Billing Group/Center

The billing group/center for the stop. If the stop is from a contract stop, the originating contract stop’s billing group value will be defaulted into this field. Changes made on this form will act as an override for this stop.

Active

Mark the stop as active or inactive. Inactive stops will post as inactive.  

Parent Stop

Mark the stop as a parent stop for other stops. If this checkbox is checked, this stop will show up in the "Parent Stop" drop-down for other stops on this route. 

This parent/child relationship can be used for activating or deactivating posted routes on the dispatch board.  If the parent is marked as inactive, any children will also be marked inactive - and visa versa, if the parent is marked as active, all of the associated children stops will be activated. 

Arrived

Time and date the driver arrived at the stop. 

Tip

Quick Tip: Click on the field name, "Arrived", to insert the current date and time into this field.

Completed

Time and date the stop was completed. 

Tip

Quick Tip: Click on the field name, "Completed", to insert the current date and time into this field and set the "Completed By" field to "CSR Manual Completion". 

POD

POD information for the stop, if available. If a signature was captured, the  button will be active, and clicking it will display the signature in a new window.

POD Comments

POD comments for the stop.

Completed By

How the stop was completed

  • Handheld Manifest Completion - A driver clicking on the stop in their manifest to open and complete it.

  • Handheld Scan Active Stop - A driver scanning the route manifest barcode, X-xxxx-Rxxxx, to complete it.

  • Handheld Scan Contract Stop - A driver either scanning the L or C barcode related to the stop. The L barcode is the lookup barcode for the stop (X Mobile Secondary Lookup) and the C barcode is the contract stop barcode.

  • CSR Manual Completion - An Operations App user completed the stop by clicking  from the above field.  

  • X Internet Completion - An internet user marks the stop as completed via the "Route Tracking" in the Driver Portal (through X Internet or Client Portal).

  • X Internet Driver Completion - A driver marks the stop as completed via the Driver Portal (through X Internet or Client Portal) manifest.

  • Tracked By Last Stop- When Track First and Last Stops Only is enabled on the route and the last stop has been completed. See Planning - New/Edit Route.

Parent Stop (Pull-Down)

Select a stop from the list of stops on the route marked as "Parent Stops" to mark this stop as a child of the selected stop.

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Force Location Scan

Force location scan setting for the stop.

  • None

  • Upon Arrival: Requires an arrival scan, where the driver, in the Driver App, has to scan a location barcode that matches the Route Stop Secondary Lookup.

  • Upon Departure: Requires a departure scan, where the driver, in the Driver App, has to scan a barcode that matches the Route Stop Secondary Lookup.

  • Both: Requires both an arrival and departure scan.

See Force Location Scan in the Driver App.

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Field Names

Description

User Field 1

Available fields for additional data to capture on route stops. These field names can be customized on the customer record in the "General" tab under "Route Stop User Field Captions". See Customers - New/Edit Customer.

User Field 2

User Field 3

User Field 4

User Field 5

User Field 6

Times Tab

This tab contains the min, max, and preferred time for a stop.

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Field Name

Description

Override Time Windows

Overrides the global Options > X Route "Stop Time Settings". See Global Options.

Min

The earliest time the stop should be completed.

Preferred

Preferred time for the stop to be completed.

Max

Latest time the stop should be completed.

Parcels Tab

This tab contains data about parcels for the route stop. 

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Field Names

Description

Parcel Type

Type of parcel.

Refrigeration Type

The refrigeration type selected:

  • Frozen

  • Refrigerated

  • Room Temperature

See set up requirements for Parcel Refrigeration Types.

Parcel Items

Click to view and edit the parcel items associated with the parcel type.

Note

The Barcode for a parcel item cannot be changed once saved and

Pieces

The number of pieces.

Weight

The weight of the parcel.

Dims

Click to open the Dimensional Weight Calculator. See Dimensional Weight Calculator.

Reference

Parcel barcode string (the scannable entity), that comes from the barcode image scan to show parcel chain of custody and OS&D. 

Description

Description of the parcel

Audit

Click in this column to see the audit trail

Reference2

The parcel barcode.

MasterBarcode

MasterBarcode associated with the parcel on route stop. See Master Barcodes.

ConsolidationBarcode

The ConsolidationBarcode is used for on demand orders but has the same functionality as a master barcode.

UpdatedWhen

Last date and time the parcel information was updated.

UpdatedBy

The last user to update the parcel information.

CreatedWhen

Date and time the parcel information was created.

CreatedBy

The user that added the parcel information.

StatusCode

Status codes, or "exception codes", are used to indicate unsuccessful delivery of a parcel.

MiscData

Miscellaneous data associated with the parcel.

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Field Name

Description

Driver Notes

General notes about the route stop.

Displayed in the Driver App on the Stop Info screen and in X Internet it is displayed under Short Remarks column with the Current Day's Short Remarks in Route Tracking. If the stop is consolidated in the Driver App, only the Remarks of the first consolidated will be displayed.

Tip

Quick Tips:


Current Day's Short Remarks

Short remarks if the order is a scheduled stop. 

Displayed in the Driver App on the Stop Info screen and in X Internet under Short Remarks column in Route Tracking. If the stop is consolidated in the Driver App, only the Remarks of the first consolidated will be displayed.

Tip

Quick Tip: Entering a URL in this field will display as a clickable link in the Driver App 3.1.1 or newer.

Current Day's Long Remarks

Long remarks if the order is a scheduled stop.

Displayed in the Driver App on the Stop Info screen. If the stop is consolidated in the Driver App, only the Remarks of the first consolidated will be displayed.

Tip

Quick Tip: Entering a URL in this field will display as a clickable link in the Driver App 3.1.1 or newer.

Email/SMS Text Alerts

The email address and/or phone numbers to automatically receive status update notifications for your this route stop. You can enter multiple email addresses and/or phone numbers by separating them with a semicolon ";".

Arrived / ETA / Completed

These checkboxes determine which emails will be sent during the pickup or delivery process. If a checkbox is grayed and you are unable to check it, this means that the status event is not set up with a message format in the customer record for the customer on the order. 

  • Arrived - A message is sent when a route stop is marked with the "Arrived" time stamp.

  • ETA - A message is sent when a route stop's ETA is updated with more than a 10 minute change.

  • Completed - A message is sent when a route stop is marked with the "Completed" time stamp.

Labels

Label(s) to be used for reporting purposes. See Labels or Labels (Classic Operations App).

Booked Amount

Total from rates section.

Audit Trail

Opens the audit trail allowing you to view all the changes made to the stop form.

Parcels

Display the Parcels form for contract stop parcels. 

Info

The Parcels button is only displayed if enabled by CXT Software through custom work.

Distribution Parcels

Display the Parcel Manifest. See Parcel Manifest

Delete

Deletes the route stop and closes the window.

Save and New

Saves changes made to the route stop and opens a new form to create a new route stop.

Save and Close

Saves changes made to the route stop and closes the window.

Cancel

Discards any changes made and closes the window.

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