For driver documentation see Unconfirmed Stops.
The Unconfirmed Stops screen displays all of the unconfirmed, un-rejected stops.
Quick Tips
- A notification will be received when there are new unconfirmed stops and the driver will be redirected to the Unconfirmed Stops page.
- The number of unconfirmed stops will display in the menu next to Unconfirmed Stops.
How to Confirm Stops
Confirm Individual Stops
- Tap the menu on the top right.
- Select Unconfirmed Stops or Stops List.
- Select the stop to confirm.
- Tap Confirm Stop on the bottom right.
Alternative
- Tap the menu on the top right.
- Select Unconfirmed Stops or Stops List.
Swipe left on the stop to confirm.
- Tap the Confirm.
Confirm All Stops
- Tap the menu on the top right.
- Select Unconfirmed Stops.
- Tap Confirm All on the bottom right.
How to Reject Stops
Driver(s) must have the “Reject Order at Confirmation” mobile option enabled.
- To allow all or a group of drivers to reject an order, go Maintenance > Mobile Option Sets. See Mobile Option Sets (Classic Operations App) for the Classic Operations App or Mobile Option Sets for the Operations App.
- To allow specific drivers to reject an order
- In the Classic Operations App, go to Maintenance > Mobile Users. See Mobile Users.
- In the Operations App, go to Maintenance > Drivers then the Mobile Options tab of the driver record. See Drivers.
Reject Individual Stops
- Tap the menu on the top right.
- Select Unconfirmed Stops or Stops List.
- Select the stop to confirm.
- Tap the action menu on the bottom right.
- Select Reject Stop on the bottom right.
Optional. Enter a rejection comment.
Tap Yes.
The optional rejection comment requires Driver App 3.2 or newer.
Alternative
- Tap the menu on the top right.
- Select Unconfirmed Stops or Stops List.
Swipe left on the stop to reject.
- Tap Reject.
Optional. Enter a rejection comment.
Tap Yes.
The optional rejection comment requires Driver App 3.2 or newer.
Reject All Stops
- Tap the menu on the top right.
- Select Unconfirmed Stops.
- Tap the action menu on the bottom right.
- Select Reject All.
Optional. Enter a rejection comment.
Tap Yes.
The optional rejection comment requires Driver App 3.2 or newer.