User Administration in the Cloud Portal
- Michelle Cabaya (Unlicensed)
Administrative users can perform basic user administration tasks in the Cloud Portal.
How to Correctly Add a User Account
How to Correctly Delete a User Account
The INCORRECT Way to Delete a User Account
Attempting to add or delete a user account by adding or removing a user record will not delete the user account in the Cloud Client or remove that account from billing. Please see the warning messages that are displayed in the Operations App when adding or removing a permissions record. Do not ignore these warning messages. They are reminders for how to properly add and delete user accounts.
If a new user record in the Operations App is added, the following warning message is displayed:
When deleting a user record in the Operations App, the following warning message is displayed:
How to Edit a User or Change/Reset a Password
How to Disable (or Re-Enable) a User Account
You may need to temporarily disable a user account for security reasons and prevent access. Disabling a user account will not delete the user account so that you can re-enable the user account and re-grant access.
Disabled accounts will still be billed for.
Go to Users > Users.
Click on the user you would like to edit or click the action menu at the end of the row and select Edit.
Update the Is User Enabled? and click the save icon.
Yes - Enable user.
No - Disable user.