Connecting to the Cloud Through Microsoft Remote Desktop

Owned by Michelle Cabaya
Last updated: Sept 13, 2023
3 min read

  • Connecting to the Cloud environment without the use of the Cloud Client does not negate operating system requirements. Please note that Remote Desktop Clients (RDP) are not created by CXT Software and our Technical Support team can only provide limited assistance in attempting to resolve problems with these applications.

  • You can perform administrative tasks through the Cloud Portal.

 

Download the RDP File

  1. Log into the Cloud Portal, https://cloudportal.cxtsoftware.net/, and enter your username and password for the Cloud Client. See Cloud Portal for more information.

  2. Go to the action menu by clicking the 3 dots in the left navigation, then select Download RDP File.

  3. Click the Download RDP File button.

Installation Instructions

For macOS

  1. Download the RDP file from the Cloud Portal. See instructions above.

  2. Download Microsoft Remote Desktop client from the Mac App Store.

  3. Open Microsoft Remote Desktop.

  4. Click  then Import from RDP file...

  5. Browse to the CXT Software .RDP file downloaded in step 1.

  6. Click Import.

  7. Under Saved PCs, double click the imported PC which begins with “cxtsoftware_net_“. 

  8. Enter your Username and Password. Your username would be userid-instanceid@private.cxtsoftware.net and your password is your Operations App password.

  9. Click Continue.

Quick Tip

Add your username and password so that you do not have to enter it every time.

  1. Click the edit icon when hovering over the imported PC which begins with “cxtsoftware_net_“. 

  2. Under User account, click the arrows to select Add User Account...

  3. Enter your Username and Password. 

  4. Click Add.

  5. Click Save.

For iOS

  1. Download Microsoft Remote Desktop client from the App Store.

  2. Open Microsoft Remote Desktop.

  3. Click the + at the top right. 

  4. Select Remote Resources.

  5. Enter "https://rdsfarm.cxtsoftware.net" for Email or URL.

  6. Click Done.

  7. Click Find Feed.

  8. Click Add User Account.

  9. Enter your Username and Password. Your username would be userid-instanceid@private.cxtsoftware.net and your password is your Operations App password.

  10. Click Save. 

  11. Click Find Feed.

  12. Select Farm01. 

For Android, Chrome OS

Chrome OS

To install Google Play apps via Chrome OS, see the following doc: How to install Google Play apps

Not all Chromebooks can use Microsoft RDP, as it needs to be installed via Google Play. Some of the older Chromebooks will not support this. To see if your Chromebook is capable please see: Chromebooks with Google Play

  1. Download Microsoft Remote Desktop client from the Google Play Store.

  2. Open Microsoft Remote Desktop.

  3. Accept the terms of agreements.

  4. Click the + at the top right.

  5. Select Remote Resource Feed. 

  6. Enter "https://rdsfarm.cxtsoftware.net". 

  7. Click Next.

  8. Select Add Account.

  9. Enter your Username and Password. Your username would be userid-instanceid@private.cxtsoftware.net and your password is your Operations App password.

  10. Click Save.

  11. Click Save.

  12. Select Farm01.