Stops List

In the Driver App, the pickup and delivery workflow starts with the Stops List. The Stops List displays each location that has active and complete pickups and/or deliveries.

Quick Tips

  • Android users can close the Driver App by using the back button, depending on the device.

  • Users can search stops by Name, Address, BOL, or Tracking ID. Requires Driver App 3.0.16 or newer.

  • In the Driver App 3.4 and 3.5, syncing, or refreshing, can only be done by going to the menu and taping Sync at the bottom.

List View

Tap on a stop to see the Stop Info. See Stops Workflow for more information.

Quick Tips:

  • If you are unable to tap on any of the stops, you may need to enable Location Services on your device.

  • If you deactivate a stop you will not be able to tap or reactivate the stop.

Quick Tip: Swiping left allows you to Confirm or Reject unconfirmed orders, Deactivate route stops, or Make Next Stop for all orders or stops. Options may not be available to your user’s permission setup.

The distance shown represents the distance between your current location and the stop location. This is a straight line (as-the-crow-flies) calculation, not the driving distance.

Map View

Tap on a pin to see basic information on the stop. Tap on the basic information to see the Stop Info. See Stops Workflow for more information.

 

Options Menu

The options menu on the bottom right displays options for the Stops List.

Option

Description

Option

Description

Filter

Select a filter for the stops displayed on the stops list.

  • None

  • On Demand

  • Specific assigned route(s)

  • Specific BOL name(s)

Hide Completed Stop

When enabled, stops marked as “Complete” will not be displayed in the stops list.

When disabled, stops will remain visible for 24 hours in the past when compared against the Delivered date/timestamp as long as the “Deliver To” time on the order is less than 30 days old.

Select Additional Route Date

The selected date for the routed work displayed.

Sort by….

Select how stops are sorted in the Stops List. 

  • Itinerary: Stops are sorted by start time unless overridden by the dispatcher sequence. On demand orders display first, then routed. For route stops, dispatch may provide an itinerary based on customer requests, time optimization, etc.  Route stops are displayed grouped by route, and then by start time. 

  • Closest to Me: Stops are sequenced from closest to your current GPS location to farthest, using a straight line distance.

  • Status:  Stops are sequenced by the status of the stop. Stops are sequenced by status in the following order.   

    • Unconfirmed:  Unconfirmed stops are secondarily sorted by end time from the earliest to the latest in descending order, then alphabetically by stop name.

    • Arrived:  Arrived stops are secondarily sorted by actual arrival time from the most recent arrival to the oldest in descending order.  

    • Late:  Late stops are secondarily sorted by end time beginning with the earliest in ascending order, then by closest to the device location, and then alphabetically by stop name.

    • Almost Late: Almost late stops are secondarily sorted by the end time in ascending order, then by closest to the device location. 

    • Ready: Ready stops are secondarily sorted by end time beginning with the earliest in ascending order, then by closest to the device location, then alphabetically by stop name.

    • Almost Ready:  Almost ready stops are secondarily sorted by beginning time beginning with the earliest in descending order, then by closest to the device location, then alphabetically by stop name.

    • Early:  early stops are secondarily sorted by beginning time beginning with the earliest in ascending order, then by closest to the device location, then alphabetically by stop name.

    • Not Ready:  not ready stops are secondarily sorted by end time beginning with the earliest in ascending order, then alphabetically by stop name.

    • Complete:  completed stops are secondarily sorted by actual completion time beginning with the most recent.

  • Start Time: When Start Time sort is selected, stops are sequenced in chronological order based on the start of the stop time window.

  • End Time: When End Time sort is selected, stops are sequenced in chronological order based on the end of the stop time window.

Create New Consolidated Stop

Tap to create manually consolidated stops. See Stop Consolidation.

View Status Help

Tap to display the explanation of colors and the related status.

 

Enable Bluetooth Scanning

Enables the use of a Bluetooth scanner.

Location Scan

Tap to perform a location scan.

Map View

Visible when in List View.

Tap to switch to the Map View of the stops list.

List View

Visible when in Map View.

Tap to switch to the List View of the stops list.