Driver App User Manual
- Michelle Cabaya (Unlicensed)
- Melissa Hernandez
Getting Started
Requirements, recommendations, installation, and best practices. Read more...
Notifications are alerts of messages coming from the Operations App, new work, being checked in/out of the dispatch board, etc. Notifications can be viewed by clicking the notification icon on the top right. Read more...
In the Driver App, the pickup and delivery workflow starts with the Stops List. The Stops List displays each location that has active and complete pickups and/or deliveries. Read more...
Tap Receiving in the menu to view the Facilities page. The Facilities Near You screen will display facilities, or depots when you are withina 2 mile GPS range of the address of a facility, or depot, while the Other Facilities list displays depots further away. Facility, or depot, must be active to display in the list. Read more...
The Overage Defaults screen allows you to enter default information that will be added to any overage parcel scanned in the Driver App. When an overage default is not set, you will be required to enter information for each overage scanned or entered manually. Read more...
You can scan or enter a barcode to look up which stop the parcel barcode is associated with and view the details and actions for that stop. Read more...
The Messages screen displays messages received from the Operations App and pending outgoing messages to the Operations App. Read more...
The Unconfirmed Stops screen displays all of your unconfirmed, un-rejected stops. Read more...
The Sync Error Log displays errors when trying sync your device with the server.
The Overage Defaults screen allows you to enter default information that will be added to any overage parcel scanned in the Driver App. When an overage default is not set, you will be required to enter information for each overage scanned or entered manually. Read more...
The My Profile screen displays your account information. Read more...
Requires Nextstop 3.1.1
The Privacy Policy will open the mobile device's web browser.
Requires Nextstop 3.1.1
The Help section allow link to knowledge base articles for the Manual and How To articles for Nextstop.
Logging out of the Driver App is very important if you share a mobile device with another user. If you forget to log out of the Driver App, your account could be compromised. Logging out will stop all push notifications to your mobile device, whether the app is open or closed. Read more...
Pickup and delivery workflow starts with the Stops List which displays each location that has active and complete pickups and/or deliveries. After selecting a stop, navigation buttons at the bottom guides the driver through a standard workflow. Read more...