How to Change The Password in the Driver App

Owned by Michelle Cabaya (Unlicensed)
Last updated: Jun 05, 2023
2 min read

For driver documentation see How to Change Your Password.

The driver can change their Driver App account password at any time. 

Quick Tip: Security best practices recommend a complex password and that it be changed periodically.

How to Change the Password with a Link

Requires Driver App 3.1 or newer.

Driver must have "Allow Driver Password Reset" enabled on his/her driver record. See Drivers or Drivers (Classic Operations App).

The driver can change their password using a reset password link from the login page of the Driver App using the Secondary Email on his/her driver record. See Drivers or Drivers (Classic Operations App)

How to Change the Password in My Profile

The driver can change their password in the My Profile section of the Driver App.

  1. Go to the My Profile page. 

  2. Select Change Password. 

  3. Type the old password into the Old Password field. 

  4. Type the new password into the New Password field. 

  5. Type the new password into the Confirm Password field. 

  6. Tap Save on the bottom right. The next time the driver logs into the Driver App the new password will be required.

 

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